how to cancel puregym membership

A monthly charge is applied if you freeze your membership. Before knowing how to cancel PureGym membership, look at the subscription plan so that if you are not satisfied with one plan, you can switch to another one. 6. Yes, you can pause your membership with or without cause. In most cases, you can cancel your membership anytime; however, if you choose to cancel through your bank, then you will have to wait 4-5 days for the transaction to go through and the contract to be officially terminated. If you are thinking about, How to cancel the PureGym membership? How to Cancel eMeals and Refund (Step by Step), How to Cancel HelloFresh and Refund (step by step). If you dont already have an additional subscription, you can purchase one additional subscription or the All in One. If this is not the case, please feel free to CONTACT us. Get in touch with our Member Services Team at[emailprotected]and let them know youd like to cancel. I switched banks and the bank duplicated all my DDs. PureGym your a common gym chain in the UK, offers affordable membership plans and gain to state-of-the-art equipment or featured. Your membership payment options are as follows: The subscription is renewed on the previous terms and conditions. Thats why some organization is providing health club services. If you terminate your contract via the contact form, you will receive an automatic reply with a ticket number after a short while. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. The deadlines for payments and cancellations shall remain the same. They cancelled 1 of each DD but the gym tried to take money from the cancelled one. We may present an option to reduce the administration fee if the outstanding amount is paid online within 7 days of becoming due. Your email address may have been stored in our system more than once. Hit the Login option available on the top right corner of the screen and provide the necessary details. Please contact an employee in your club directly within the promotion period. At the last step in the webshop use code: FIT10. You can Freeze your membership in 3 easy steps. If you are paying by direct debit, you cannot cancel within five days of your next fee being due. Before you join. All Gym challenges are subject to fair play which is managed in club. However, if you no PureGym is a people gym chain in the UK, offers affordable membership plans and access to state-of-the-art equipment and facilities. Accessibility is unrestricted, and you can join the gym at any time that suits your routine. After following any subsequent prompts, you should be all set to cancel your membership. This may mean there is a small amount added on to your next payment to cover the days in the gym for the rest of that month. We have over 300 gyms across the country, so theres plenty to choose from. If we take no action or let you off any breach of this agreement or give you extra time to pay or comply, it will not stop us enforcing the terms of this agreement strictly at a future date. You can book Live Group Fitness courses against payment of CHF 15 per course, provided you have a subscription with access to all PureGym clubs or are a Core Member in a club with Live Group Fitness. Vielen Dank fr deine Newsletter-Anfrage. You cannot transfer this daily membership to anyone else nor transfer to another date. 4. Freeze only applies to monthly memberships and will start from your payment date. If you have bought a plus membership of PureGym, then you cannot freeze your membership. You can take advantage of these at any time. If you cant find what youre looking for in the Help Centre or have an issue updating your membership in the Members Area, you can get in touch with us via social where we will aim to respond as quickly as possible. Check out our step-by-step guide to cancelling your PureGym membership here . Whether its freezing your account due to lockdown or cancelling your fixed term membership because of the transition to home workouts, Ive got you covered on how to cancel PureGym Membership. If youre going on vacation or will be out of town for a while, you can also freeze your membership instead of fully cancelling it. Following are the methods that you can use to cancel the PureGym membership. 3. Can you cancel your PureGym direct debit? Your invoice will indicate the individual items with duration. You can cancel the additional subscription by giving notice to the end of its contractual term. 2009-2023 Pure Gym Limited (1.2.32413-MOB-71-R6c66fe 0F87), Registered in England No: 6690189 Reg. Your PIN number / Access Device (defined below) can only be used by you: Your PIN number / Access Device is issued solely for your use, as your membership is personal to you and only covers your use of a gym. If so, youll only be charged for 50% of the bill. You can pause your contract via MYPUREGYM. Just log in to your Member's Area using your email address and PIN to update and change whatever you like. Then here, you will find everything regarding the cancellation of PureGym membership, cancellation, and refund policy. Please refer to the Terms and Conditions of each benefit. Please refer to your Gym's homepage for current opening hours. Alternatively you can emailif you prefer. 2. Despite all the good services and management, some members want to give up for many reasons, but that is not an arduous task. Other options exist beyond freezing your membership. Access is limited to only peak-off hours. Children over the age of 16 are not allowed to use the Gym on their own. The easiest way to cancel your PureGym membership is by logging in to the Member's Area and following the cancellation process. However, after 14 Days, PureGym will refund 50% of the pro-rate amount. Please note that the reduced duration can affect the end of your contract. PureGym Ltd reserves the right to end any promotion without warning at any time. Tell them that you want to cancel your gym membership. Hurry, ends midnight! From here, you can follow the cancellation instructions. All the health clubs are monitored by real-time TV linked by the security team and ambulance services. Most gyms have an auto-renewal system when you sign up, which is usually why you have to sign your life away whenever youre getting started on a free trial. Here you can: Go to MYPUREGYM and log in with your email address and password. No, no time stop can be requested for a previous period. Please keep this ticket number on file until you have received the cancellation confirmation from us. Here is a complete guide on all the different steps you can follow either in person, by phone or through your bank app. You also have the opportunity to freeze your membership if you have bought a monthly direct debit membership. USE CODE: SAVEHALF. All you need is a personal chip, which you will receive in our clubs for a fee of CHF 20 after signing the contract. Go to the browser and log in to your PureGym Account. Phone Call 03444 770 005 and ask an associate to cancel your membership for you. Fixed term student memberships can be terminated early by contacting PureGym Member Services, and you will be refunded 50% of the remaining membership period. The company allows you to do this by phone, email, or social media. Premature termination in the event of long-lasting inability to work out due to illness or accident is possible on presentation of a medical certificate. If you have a corporate membership, you can cancel by informing the third-party who set it up for you (usually your employer). Learn more here. Please ensure that all used masks are disposed of safely in one of the bins provided. For Off Peak memberships, access is granted daily until 2 pm. You can contact us by e-mailing us at, If you wish to contact us in writing, or if any clause in these terms requires you to give us notice in writing you can send this to us by e-mail to Pure Gym Limited at. Many people will have a monthly PureGym membership. You will not be entitled to a refund of part of, or all of, your membership fees in such circumstances. You will need to log in to the members area and select Your Profile. 2009-2023 Pure Gym Limited (1.2.32413-MOB-71-R6c66fe 0F87), Registered in England No: 6690189 Reg. First cancel the additional subscription that you no longer want, giving notice to the end of its term. The gym can be used by those aged 14 to 15 years if their parent is in the club and they have completed a fitness orientation. It's really easy to unfreeze your membership, just log into yourMember's Areaand select the option to unfreeze. Offer can be used with Direct Debit monthly membership product only. The price guarantee will then be applied to the go-to rate for 12 months, Free to re-join if you leave and return with the 12 months after the club reopens, Free upgrade to the PLUS premium membership for 6 months, You will receive full access to all paid for workouts and classes on the PureGym App automatically. All PureGym memberships have a notice period of 3 months before the end of the contract, except for the Core and Premium/Unlimited contracts. Have you registered for an Off Peak membership and want to enter the studio after 2 pm? You can cancel the additional subscription by giving notice to the end of its contractual term. The competent person in your company can contact us via theCONTACT FORM. Please contact the Member Administration Department for personal advice. While there are no fees to cancelling, if you have a fixed membership, youll only get 50% back on any unused membership. Note: This does not apply to public holidays. Important: If you upgrade to Premium/Unlimited, your subscription will also be extended to Premium/Unlimited. The following gyms are not included in this offer: Ballymena, Bicester, Byfleet, Caerphilly Gallagher Retail Park, Cannock Orbital Retail Park, Cardiff Western Avenue, Chertsey, Cheshunt, Chippenham, Coleraine, Crewe Grand Junction, Derby Meteor Centre, Doncaster, Dover, Dumfries, Eastbourne, Elgin, Falkirk, Glasgow Giffnock Haywards Heath, Heanor Retail Park, Kettering, Kirkby, Knaresborough, Linlithgow, Liverpool Edge Lane, London Clapham, London Crouch End, London Feltham, London Finsbury Park, London Fulham, London Holloway Road, London Hoxton, London Sidcup, London Stratford Centre, London Streatham, London Wimbledon, London Woolwich, Maidenhead, Methyr Tydfil, Newbury, Ormskirk, Plymouth Derriford, Rushden, Sevenoaks, Southport, Tonbridge, Yate, and any other gym not open. As per the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you are entitled to cancel your membership and receive a full refund of any fees paid within 14 days of completing your membership application form. . When cancelling your PureGym membership, there are two things you need to remember: the type and amount of notice you must give. This can be due to several reasons: Or check out ourHelp Centrefor commonly asked questions. Together fees will be charged on the same date as the usual Direct Debit fee on your main membership, If you select the lower Together fee your Direct Debit will increase to your normal fee once the club is reopened, If you select to reinstate your normal Direct Debit fee this will continue once your club is open at the same rate, If you select to reinstate your normal Direct Debit you will have full National Access to all clubs in the UK, regardless of the price you pay at your current club, Together is a monthly subscription that can be cancelled at any time, If your current main membership has a credit due to the closure of your gym, this balance will be applied to your membership fee. This can be removed during exercise. If you have an annual membership, you can also change your contract with a member of staff at the club (except for individual studios). This does not include monthly memberships. Please note that only written notices of termination will be accepted. As per our Terms and Conditions, when cancelling a fixed term membership, you are entitled to a refund of 50% of the remaining days of your membership. The PureGyms in Wohlen, Wetzikon, Horgen and Jona are open 24/7. In some locations you can choose to delay the start date of your membership by up to 1 month. You can join fitness classes but only in the peak-off hours. Yes, you can stay in control, any time of day. From there, you can cancel your membership. Once you have logged in with your details, select Your profile under the member dashboard. Speaking to someone directly can be a good idea to avoid confusion and simplify the cancellation process. Thanks to Nova Money, you can keep an eye on all your subscriptions in one place. It's really easy to upgrade or downgrade your membership on our website, and the changes you make are instant! If you are within 5 days of your direct debit being due, you'll need to wait until the direct debit is processed before being able to cancel online, or you can cancel your direct debit with your bank. How do I cancel PureGym? To the best of your knowledge and belief you are in good health and not knowingly incapable of engaging in either active or passive exercise and that such exercise would not be detrimental to your health, safety, comfort, wellbeing or physical condition. A valid ID of the parent or legal guardian and the declaration of consent are also required. Yes, you are welcome to transfer your membership to another person. This means no joining fee or price increases when you come back. Time stops with and without cause shall be granted only upon the submission of an application form and payment of a service fee of CHF 25.00 (no fee shall be charged to Premium/Unlimited Members). Your membership can be on freeze for a maximum of 3 months after which your membership will automatically be un-frozen and will revert to your monthly rate. Hurry, ends midnight. The easiest way to cancel your PureGym membership is through the online cancellation process. All you need to do is log into yourMember's Area, select the 'Packages and Upgrades' tile and follow the instructions. Your membership will be activated on the date you specified, running till midnight of the specified date. You can cancel your monthly membership at any stage you want. So if you have moved to the vicinity of anotherPUREGYMclub, you are welcome to apply for a studio change via MYPUREGYM. If the gym you are moving to is a different price to your current membership it will mean your next payment will be different to account for the change being made mid-payment month, well send you an email to confirm the change and the payment amounts after youve completed it online. An example of data being processed may be a unique identifier stored in a cookie. proven method to better manage your money. YOUR MONTHLY SUBSCRIPTION. However, as per regulation 36 of Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, if you select to commence your membership immediately, or you ask us to start your membership early, you agree that if you subsequently cancel your membership within the 14 day period, you will be refunded any monies paid, less an amount for the membership you have already used commencing from the first day after joining.

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