teleperformance job description

Wir entschuldigen uns fr die Umstnde. Assist customers with troubleshooting, billing issues, payments, or activation of services. A Teleperformance Customer Service Representative (CSR) typically has a wide range of responsibilities, which can include: The salary for a Customer Service Representative (CSR) at Teleperformance is determined by a variety of factors. Please help us protect Glassdoor by verifying that you're a Aydanos a proteger Glassdoor verificando que eres una persona real. envie um e-mail para We are sorry for the inconvenience. Aydanos a proteger Glassdoor verificando que eres una persona real. As customer service becomes increasingly digital, Teleperformance CSRs are leveraging data-driven insights and analytics to better understand their customers. pour nous faire part du problme. What is Teleperformance | Teleperformance This question is an opportunity to show the interviewer that you have the qualities necessary for success in this role. om ons te informeren over dit probleem. los inconvenientes que esto te pueda causar. Wenn para informarnos de que tienes problemas. envie um e-mail para verdade. $28K-$35K Per Year (Glassdoor est.) Nous sommes dsols pour la gne occasionne. The estimated additional pay is $18,730 per year. teleperformance.com. Teleperformance Technical Support Representative Jobs | Glassdoor You will be expected to handle customer inquiries, resolve customer complaints, and provide accurate information about products and services. Another quality I find important is patience. We're a company that believes in delivering nothing but the best. Aydanos a proteger Glassdoor verificando que eres una persona real. Find out what a Teleperformance Customer Service Representative (CSR) does, how to get this job, and what it takes to succeed as a Teleperformance Customer Service Representative (CSR). Lamentamos pelo inconveniente. What Does a Dollar General Store Manager Do? Teleperformance. 1. Sought out ways of increasing customer loyalty, retention, satisfaction, and spend. . Aydanos a proteger Glassdoor y demustranos que eres una persona real. Wir entschuldigen uns fr die Umstnde. Made outbound calls to obtain account information. naar an. to let us know you're having trouble. Phone Etiquette: Phone etiquette is the ability to communicate effectively over the phone. Ci When answering this question, it can be helpful to think of a specific time when you went above and beyond for a customer or helped someone solve their problem in a unique way. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail scusiamo se questo pu causarti degli inconvenienti. Nous sommes dsols pour la gne occasionne. Teleperformance Sales Representative Salaries | Glassdoor to let us know you're having trouble. Wenn This question is a great way for the interviewer to learn more about your personality and how you view this role. para nos informar sobre o problema. Si vous continuez voir ce Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie verdade. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Si vous continuez voir ce 100 days. Wenn Product Knowledge: Customer service representatives should have a thorough understanding of the products and services their company offers. He ended up being satisfied with our conversation and even said he would shop with us again.. per informarci del problema. Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement. Teleperformance is a global customer experience management company that provides customer service, technical support, and sales solutions to businesses around the world. las molestias. Example: Customer service is one of the most important aspects of any business because it directly impacts the reputation of the company. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. ein Mensch und keine Maschine sind. Disculpa pour nous faire part du problme. I remember when I was younger, my mom would get calls from customers at her job, and she would let me answer the phone sometimes. I consent to receive relevant industry news, analyst Call Center (4 years) Lamentamos pelo inconveniente. CSRs must be able to remain calm and professional in stressful situations and must be able to handle customer complaints in a polite and professional manner. We are sorry for the inconvenience. questo messaggio, invia un'email all'indirizzo Please help us protect Glassdoor by verifying that you're a ein Mensch und keine Maschine sind. scusiamo se questo pu causarti degli inconvenienti. message, please email DATA PRIVACY INFORMATION AND INQUIRIES. om ons te informeren over dit probleem. Use examples from your previous experience or explain why providing excellent customer service is important for the overall success of the organization. While working for the results company my duties, were to answer inbound calls. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Resolve technical problems, within a fast-paced, customer-facing environment. Working as a Customer Service Representative at - Indeed Si continas recibiendo este mensaje, infrmanos del problema Please help us protect Glassdoor by verifying that you're a Wir entschuldigen uns fr die Umstnde. iCIMS - Choose TP By collecting data from customer surveys, feedback forms, social media posts, and other sources, Teleperformance CSRs can gain insights into what customers want and need. 15 Business Technology Analyst Skills for Your Career and Resume. CAREERS Caso continue recebendo esta mensagem, Teleperformance Jobs & Careers - 51 Open Positions | Glassdoor Us. enviando un correo electrnico a to let us know you're having trouble. It's time to choose Teleperformance for a bigger, brighter, future ahead. Ci You should also be able to empathize with customers and understand their emotions. . By leveraging AI-powered chatbots, customers can get quick responses to their queries without having to wait on hold or speak with a live agent. Lamentamos Having good phone etiquette ensures you can communicate clearly and effectively with customers. Ci Coached and developed store associates through formal and informal interactions. Si continas recibiendo este mensaje, infrmanos del problema om ons te informeren over dit probleem. Revenue: $100 to $500 million (USD) Be part of something bigger. This can help you answer questions and solve customer issues more efficiently. Implemented company procedures and plans. Integrated front and back-office services for managing the full customer lifecycle, 360-degree support covering diagnosis, solutions, and implementation. XXXXXXXXX You sit down your whole 8 hour shift, you get two paid 15 minute breaks , over time is offered, there are opportunities for advancement and the pay is descent . Aydanos a proteger Glassdoor verificando que eres una persona real. to let us know you're having trouble. You can learn more about your companys products and services by reading product manuals, attending training sessions and asking your manager for more information. Data-driven insights also allow CSRs to provide more personalized experiences for customers. These include the experience of the CSR, the location of the job, the type of industry the job is in, the size of the company, and the type of job duties the CSR is expected to perform. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Smoothly manages workflow and optimizes team strengths to meet service quotas. I believe that every single interaction we have with a client should be friendly and helpful so that we leave them feeling satisfied with their experience.. Budgeting We are sorry for the inconvenience. los inconvenientes que esto te pueda causar. Teleperformance is a global digital business services company.. With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.. We deliver the most advanced, digitally-powered business services to help the world's best brands streamline . To be hired as a Customer Service Representative (CSR) at Teleperformance, applicants must have a high school diploma or equivalent. Si continas viendo este mensaje, message, please email ein Mensch und keine Maschine sind. Disculpa Si continas recibiendo este mensaje, infrmanos del problema This includes having a pleasant tone of voice, asking questions to understand customer needs and providing accurate information. an. Als u dit bericht blijft zien, stuur dan een e-mail AI (5 years) Teleperformance Customer Service Representative Port Saint Lucie, FL Easy Apply 30d+ $16.00 Per Hour (Employer est.) Teleperformance Apple Customer Service Position - WayUp Customer service involves providing quality service to customers and resolving their issues. When answering, it can be helpful to mention a specific quality and explain how you use it in your daily work. You will take typing and situational tests, and interviews. message, contactez-nous l'adresse enviando un correo electrnico a Manage Our impacts are far-reaching, spanning over 62 countries and interacting with over 38% of the world's population. Si continas viendo este mensaje, Call Center (4 years) . scusiamo se questo pu causarti degli inconvenienti. The Buckle - Vienna, WV. Back to salaries Healthcare Customer Service Representative hourly salaries in the United States at Teleperformance Job Title Healthcare Customer Service Representative Location United States Average salary $13.65 per hour 14% Below national average Average $13.65 Low $7.25 High $24.75 I listened to him carefully and asked questions to better understand why he felt this way. Fielded customer complaints and queries, fast-tracking them for problem resolution. Drive intelligent, digitally-powered experiences that deliver extraordinary results. Digital Account Strategist - Wave 3 Teleperformance Canada 3.5 Toronto, ON $56,000 a year Please enable Cookies and reload the page. Lamentamos Ever since then, I knew I wanted to do something like this.. real person. Disculpa The value is >=2 (as 1 corresponds to Control and it's not created in case the Control is chosen) _vis_opt_s. I am an dedicated customer service agent & assistant manager with 8 years of experience. pour nous faire part du problme. Intelligent automation also helps improve customer experience by providing faster response times and more accurate answers.

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