The mobile app is complimentary and is available in English, French and Spanish (displayed in the language of your device). There is something seriously wrong with the ArriveCan app. The cruise in question is with HAL and does terminate in Whittier. Correct e-mail and password entered. Note: I got both (Code PF - The request timed out.) Travellerswho are staying within Canada throughout their entire journey orwho are leaving Canada and not returning dont have to complete ArriveCAN. No other Canadian ports.seems like many do not know what is needed. The submittal process goes to 63% Gowling WLG is an international law firm comprising the members of Gowling WLG International Limited, an English Company Limited by Guarantee, and their respective affiliates. Each time I enter the first chapter of the document number, I get the following error: The document number is 7 to 17 alphanumeric characters. However I can not find this message on my e-mail. Article content. Im trying to create an ArriveCAN account using my enhanced drivers license from the State of Michigan. Have tried to get a reference number from you so I can change my password. Just horrible and so unnecessary. Code 5 - 503 Select the issue you are having below and provide feedback to ArriveCAN. I cannot navigate to the next month, or even click on days outside the next 5 days as everything is greyed out. Something's broken on your end. I correctly entered my email and password but App ArriveCan notified wrong sign in info or device not connected to internet. Again, got ArriveCAN "Mobile Data" "Allow Background Data Usage". If an individual does not have access to the App or online portal, they can complete ArriveCAN by calling the toll-free line 1-833-641-0343. It comes up with a red asterisk indicating a required field. I've seen others have the same problem when they've tried to use ArriveCAN - you get to the screen where you upload proof of vaccine and the status bar gets to about 12% and then you get an error that says submission failed. So tired of this Arrivecan. We have to start living. I really think no one out here in the non Canada world has a clue. Here are my conclusions: 1. Follow the ArriveCAN iOS app troubleshooting guide Here . At the border, you will be prompted to scan your travel document at a primary inspection device and confirm your identity. Any assistance would be appreciated. As of April 25, 2022: Unvaccinated and partially vaccinated children under the age of 12 are no longer required to provide a valid pre-entry test result, if they are accompanying a fully vaccinated adult. I changed password then , but no email received for verification code. For me I forgot to select country which I got my second dose vaccine. Trip in 2 days. My biggest disappointment was when I finally had the Prinsendam booked and then they sold the ship! ArriveCAN iOS app crashes, not working, errors, ArriveCAN Android App Issues and Solutions, ArriveCAN has errors/crashing/not working, ArriveCAN server network connectivity issues, Close and restart the ArriveCAN app on iPhone, Update ArriveCAN app to the Latest Version for iOS, Uninstall and reinstall ArriveCAN iPhone app, Update your iPhone to the latest iOS version. said he would happily use the app as a pre-screening tool, adding he's had no problems with using it in the past. I receive a message Im planning to cross the border by car at the International Falls crossing, tomorrow, June 17, 2022. Announcing Our 2023 Cruisers' Choice Award Winners! ArriveCAN - Apps on Google Play I confirmed my dose dates and uploaded a photo of proof, the app just didn't register it or something. I may need to retract my post. If it was just for vaccination status, we could just show our proof and move on. D'Arbellessaid the app can beuseful but should remain optional, allowing those who are comfortable with using it to do so if they choose. All info with e mail Individuals who plan on entering Canada must submit this information through the app before they board a flight to Canada. By the way both my husband and I are Canadian citizens. The traveller can't use ArriveCAN to complete their reporting after entering Canada. Thank you, Hi, Thanks/Gran. I could be wrong but I believe your second entry is if your pre cruise trip is longer than 72 hours. We did ArriveCan before leaving home. What should I do? I can also not manually tyle in my arrival date and time, so I cannot get any further with my application. I have shown how to get the technical support and help in case you get any issue using this. Notice: Starting October 1, 2022, all COVID-19 border requirements, including. If an individual does not have access to the App or online portal, they can complete ArriveCAN by calling the toll-free line 1-833-641-0343. Announcing Our 2023 Cruisers' Choice Award Winners! Ive filled out everything in the app but always get a submission error 5/503. Now, put your network on 4G e.g. more What's New Version History Version 2.27.2 You are entering Canada twice so that requires two QR codes. The app collects information about where the traveller has been, their contact information and pre-travel COVID-19 test results. The first part is for everyone coming into Canada by car, train, or plane. So many cruises cancelled. The ArriveCAN app is about to become optional. Will anyone use it? - CBC Showing proof of vaccination to a CBSA agent would dramatically reduce clearance rates. Complete daily COVID-19 symptom self-assessments during the quarantine or isolation period. ArriveCAN on the App Store The Conservatives have been using the app to needle the Liberals over travel issues in recent months. Technical Issue With ArriveCan APP? How To Get Support Full Details I am arriving in Montreal. Keep getting code PF400. I spent a few hours this morning on the phone trying to get help, ArriveCan Information Line staff walked me through the steps literally on my computer. In June, some mayors and businesses in communities along the Canada-U.S. border began calling on the federal government to end the ArriveCANapp, saying it was discouraging Americans from visiting and shopping in Canada. What should I put in for that field for Trudeau airport? ArriveCAN still contains Advance CBSA Declaration, which allows you to answer customs and immigration questions up to 72 hours in . An official announcement is expected Monday, according to the source. My internet works fine. Cookie Notice Follow these steps to resolve intermittent ArriveCAN app issues: This issue is usually caused by your network. You are able to fill out ArriveCan (Passport Information, etc) months in advance either by app or web. Air Travel. Help please. Many of us have questioned the logic of this requirement. . Are you having issues? Submission of ArriveCAN form has been at 0% for over an hour. How are you entering into Canada: Entry by marine. If one is boarding a cruise ship that leaves Canada and re-enters, an ArriveCAN submission is required. Get started today. Just recently when filling out the point of entry the screen locks and I am not able to continue with adding date etc. Alert! Notice: As of October 1, 2022, ArriveCAN no longer collects personal health and travel information on behalf of Public Health Agency of Canada. My boyfriend and I ALWAYS check both websites and weve never seen anybody update it until August 21 the big opening to cross. Nothing on my emails. App has been stuck for 30 minutes now on "Please wait while your ArriveCAN traveller is saved" - showing 12% hasn't moved at all. Both times the "please wait while your ArriveCAN form is submitted" appeared, but then does not submit form, even after 30 minutes. How do I fix that so app works. What can I do to solve my problem? I keep getting a submission failed. Calgary, Sign up to receive insights on the latest legal changes and developments. Fully vaccinated Canadians and permanent residents crossing the border were no longer required to quarantine upon their return but they were required to upload their vaccination documentation in the app. Ernest Mayer, error pf-200 although my internet is fine. Hello Sir/Madam, Otherwise, we can submit all that information in-person at the port of entry. I have problems submitting my application keep having an error pf-200 although my internet is fine. Discover which options are the fastest to get your customer service issues resolved.. Contact ArriveCAN Customer Service/Support - JustUseApp In an environment with very good WiFi connection, an error message Code QR - 503 appears. In the event of a system outage where ArriveCAN becomes unavailable, individuals entering Canada will be allowed to fill out a paper version of the form when they arrive. Upon boarding I had only done the first arrivecan departure info I was pulled out of line to do the return at the same time, You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. The app says passport registered and vaccinations yes. LTE/3G/2G (auto connect). Thank You. code 5-503 even though Im connected to the internet. Im travelling in a couple of days, what should I do? Well be doing those Saturday morning with telehealth monitoring. Here are some helpful workarounds that should work whenever ArriveCAN app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. It will have to be completed after using the submission used for your flight. No problem. Solve all ArriveCAN app problems, errors, connection issues, installation problems and crashes. Can't log in through the App or online. Zero stress. Yeah, they need to get rid of this. ArriveCAN mandatory for travellers to Canada | Gowling WLG Fortunately, with all of your passenger information already loaded into the app and saved with your first submission, it will be very quick just entering the new trip information the second time around. The last problem may be an iOS problem but I am sure the app developers could have avoided that - like all the other app developers who managed to do so. Pressed Reset Password and reset code will be sent to my email. Upon your entry to Canada by air or at a land border crossing, the border services officer may notify you that youve been randomly selected for a mandatory arrival test. Scan this QR code to download the app now. Have tried repeatedly to get a change password code to get into my account. The app wouldn't be made mandatory until November 2020. I have your answer. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises. from the app. ArriveCAN no longer collects information on behalf To travel by plane or rail within Canada, you need to be fully vaccinated, but no test is required. 4. Incredibly frustating pile of excrement, Stuck at final stage. Comments? HELP! No, you will not have to make a new submission on the cruise. Submission. We dont need to go to Canada. Travel to Canada - 2022 APSA Annual Meeting & Exhibition When you make the new submission it will throw out the old one. Hours later I'm still logged in and the screen is frozen. Maine library busy with Canadians desperate for help with ArriveCAN app I have entered all the information required, but when I try to submit it I keep getting an error "Submission Failed - Code PF-400". Travelers can also submit their information by signing in online at Canada.ca/ArriveCAN. The traveler can complete their post-border reporting by calling 1-833-641-0343 each day during their 14-day quarantine. Suggestions???? "For those people who are comfortable and have found a way to use it, then maybe they can be in a separate [customs] line," she said. What a complete mess. Last night I was coming back to Canada and I could not submit my info on Arrivecan. Create your ArriveCAN account and traveller profile - Canada.ca They may be using the data for other things as well that we don't know about. It didnt ask me for a disembarkation port. I have excellent internet connection bit continues to fail. A new version of ArriveCANlaunched in July 2021, when Canada began easing public health restrictions on people coming into Canada. There is no list to chose from. ArriveCAN is available via the web or as an app for iOS and Android. Bottom border line of page just blinks at a rapid pace. Other than inconveniencing you, are there any other reasons a country shouldn't do what it deems necessary to keep its residents safe? It is currently available to international air travellers who enter Canada at selected airports. It doesn't tell me password is wrong. So I have to go in and delete the whole thing or can I just delete my brother and redo him? Still hope to meet you on a ship some day. I DO NOT RECEIVE A CODE TO ALLOW CHANGE OF MY PASSWORD. Then you are leaving Canada to go to the US. By A senior government source told CBC News earlier this week that Prime Minister Justin Trudeau has signed off on a decision to end pandemic border measures and to make the use of the ArriveCAN app. It usually gets to around 20%, then fails. However, even though it says that it sends a push notification to fill up the daily self assessment of COVID symptoms, I haven't received anything so far. Been trying for 3 days twice a day. We have completed all the details but when i try to submit it, i get a failure of PF - 400 after 16%. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Why can't travellers just carry their vaccine passport? I'm reaching out to you because you both seem very knowledgeable about ArriveCan and the cruise specific forums are just confusing me more than everso my question, I will do ArriveCan on Thursday for my flight into Vancouver on Fridaymy cruise starts Sunday, so still within the 72 hours of completing ArriveCan. What are my next steps. I seem to remember us chatting about another cruise years ago that you had to cancel. Wont be able to submit and freeze at Please wait while your ArriveCan is submitted at 0%. I am fully vaccinated 3 doses and had no symptoms. But even if it was Anchorage, the problem persists. Thanks. Thanks & Regards. I did Travel Can App too early because i understood i can do it before . The agent and I attemped to complete the arrice can app. Have tried several times to do arrive Canada. Partner- Upon your entry to Canada by air or at a land border crossing, the border services officer may notify you that you've been randomly selected for . By submitting your customs and immigration information in . Travellers with a right of entry, such as Canadian citizens, permanent residents and persons registered under the Indian Act will not be denied boarding of their flight or entry into Canada if they do not use ArriveCAN. Keep getting error with code PQ-503, my internet is working fine, please help ASAP I have my flight tomorrow. Canadian immigration update: New stand-alone Federal Pathway under Economic Mobility Pathways Pilot commencing in the summer, Canadian immigration update: Expansion of the ability of family to work in Canada, Dual tax residency in a post-pandemic world, online version of ArriveCAN available here. There is too much at stake to rely on this app working properly. Can you help? So we made it easy to get in contact with the support team at Canada Border Services Agency, developers of ArriveCAN. Reading down further in the section of instructions you provided will reveal the following: Maybe that changed since my cruise in May leaving Vancouver. Comments? As I've not had trouble in the past making dummy entries, I don't think it's my ability to use the app that's in question, but instead that the app can no longer accommodate the stated requirements. Garbage version. Says "Error 1: Please check the email address and password you entered were correct, and that your device is connected to the internet". To report after entry and complete COVID-19 symptom self-assessments (unless exempt from the 14-day self-quarantine requirement ). Please help. Contact information such as name, date of birth, email address, phone number, and travel document details, Flight number, airport and airline (if entering by air), Quarantine plan (unless exempt under the Isolation Order), Address of the place you will be quarantining or isolating for 14 days, If there are vulnerable individuals at that address, If the address is a group living environment or houses multiple families, If you can have food, medication and other necessities delivered to you while in quarantine or isolation, Any COVID-19 symptoms you may be experiencing, Confirm that they have arrived at the address provided for their quarantine or isolation within 48 hours of entry into Canada; and. WE ARE TRAVELLING TO CANADA ON MON 26TH JULY 2021. It is actually for the return. Very frustrating and no I will not be coming to Canada again. Make sense? After completing all the information and uploading proof of vaccination, a screen comes up saying please wait while your ArriveCAN traveller is saved, but it stays at 0% and does not move no matter how long I wait. You do not need a second submission. I have been unable to submit as it fails Code 400. A federal government website warns that "if you don't submit your travel information and proof of vaccination using ArriveCAN you could be fined $5,000." Asked Monday whether those fines will. If you are accepting of ArriveCAN to fly into Canada why do you consider it lunacy to use it on a cruise that enters Canada? Windsor woman faces frustrations at the border after not filling out The information they provide when they call must match what you submitted in ArriveCAN on their behalf. If the Canadian Government wants to make us feel like our only interest is to infect Canadians especially when we are fully vaccinated and have some kind of criminal intent we are not interested in being treated this way. How can I see what was entered not sure what to do, Cant submit the form, always have message SUBMISSION FAILED. HI! Step 1: Create an account on ArriveCAN. WE HAVE COMPLETED ALL THE DETAILS BUT WHEN WE TRY TO SUBMIT IT, WE GET A FAILURE CODE OF PQ - 400. We are totally discusted with the way we are being treated.
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