Great jones is trying to charge me **** dollars to fix things that need to be done regardless but was not part of my lease contract to be fixed while living there. GJ interested tenants not paying on time so theys could charge late fee which they kept and which exceeded monthly management fee, then delay payment to owner by 2 months. Whether you are new to the rental lifecycle or are an experienced landlord, you understand that renting a property can be a lot of work. I contacted the maintenance service provider.Initially the repair company contracted to do the work never showed. $50 application fee is costly when you trust that your payment will be credit for the investment of renting a house. I called left messages. Im very happy they have so many negative reviews. Nov 4, 2022. Roofstock Expands Owner Service Offerings with Acquisition of Tech This company clearly did not care about our well-being as tenants, and did not ever offer any solutions for these dangerous living conditions. July I noticed a warter leak in my walk-in closet coming from behind the wall. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please understand that we did not held $1000, you did not have enough funds for the $2k reserve. When I considered switching management of my townhouse to Great Jones, I checked reviews and at that time I saw a lot of negative reviews from tenants but not from landlords so I decided to give this company a try. GREAT JONES - 414 Fayetteville St, Raleigh, North Carolina - Property Management - Phone Number - Yelp Restaurants Great Jones 4 reviews Claimed Property Management Edit Closed See hours See all 4 photos Write a review Add photo Location & Hours 414 Fayetteville St Raleigh, NC 27601 Serving Raleigh Area Get directions Edit business info Being a real estate investor can bring tremendous financial benefits. It was only when my replacement property manager went out to inspect that I found out and had to inform Great Jones. Hi there, we appreciate your honest review. Some of the issues included poor picture quality, lack of proactive marketing, lack of follow-up with leads coupled with poor workmanship from making the property "rent ready" that hindered my property from being rented at market rent. After all repairs were done, GJ agreed to list my property for rent but with condition to reduce price by 2% for every week on the market, so if they were not able to rent my townhouse within a month, lease would go down by 8%, and this reductuon was not negoshiable. and after sending registered mail and many phone calls I have never received any accounting of my deposit. Stl area they only have cardboard houses. Hi Brandi, we appreciate your honest review. Grow with Great Jones We're partnering with experienced contractors and vendors. 499 likes, 12 comments - Mark Jones II | Multifamily Mentor (@livinrentfree) on Instagram: "Follow @livinrentfree to learn how to buy your first 2-4 unit multifamily property. I terminated my contract with Great Jones in July 2022 and am still now having to spend more money to address the same issues and lack of quality workmanship. If you are a first time renter in New York and do not have a credit history in the United States, landlords might require an extra security deposit, a guarantor or rent paid up front. How do I pay my rent each month? - Great Jones, A Roofstock Company We would like to have a better understanding about your experience. Great Jones has partnered with a company called Latchel to help intake all new maintenance requests. It was founded by Jay Goldklang, Abigail Besdin, and David Diaz with offices in Florida, Indiana, and North Carolina. We use dedicated people and clever technology to safeguard our platform. Co-ops are stricter and may require a personal interview. Hi Leticia, we appreciate your honest review. I left this home in better condition with upgrades to many parts of the house. And They did not that in order. What Are We About? YOU! - Planned Property Management, Inc. He got mad because we went just to tour the home, not fill out the application because we werent settling for anything quite yet which was VERY tempting considering how nice and cheap it was. Great Jones has been made VERY aware of this and has yet to make any action to find a better option for pest control therefore forcing us to live in an unsanitary environment. Walk-in payments are not accepted at any of our locations. It is ridiculous that this company would allow such a scam to an elderly person. One of their property managers wasted 2 weeks of my time having me view properties that already had current leases and failed to ever inform of it. Great Jones is a new, innovative property management company that brings together state-of-the-art technology with top-tier local service to deliver a superior property management experience to our clients and their residents. Big mistake! - Second, their approach to servicing is to keep sending out people to put band aids and create more damage. Thank you for your candid feedback. Great customer service, fast response times for an out of state company, easy application submission, and overall great experience! I had a terrible experience with my previous company, where as Great Jones is a very professional run organization.So far, I've had great experience and I highly recommend them to any investors looking for a property management company for their real estate investment. Serious investors work with Great Jones, an Indianapolis residential property management company that excels in making their investments profitable. Property Management Service - Fort Myers, FL. Great Jones has not answered any of our calls or emails requesting the remainder of our deposit be sent. Did not have a trash can outside was told by city the owners of property are cheap and had not paid for trash services. All I get is the run around about fixing it. She was charged for a service that never took place. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. In the meantime, my unit sits vacant for prolonged periods. And They did not that in order. The concession was applied as a courtesy by the property owner and was calculated as a percentage of your per diem rent during the time you were without a/c. Note that complaint text that is displayed might not represent all complaints filed with BBB. Great Jones did not find a tenant until March of 2022 and during this long vacancy period they were uncommunicative and mismanaged by, for example, leaving the gas on resulting in charges to me of over $500. To vacate the property. to keep sending out people to put band aids and create more damage. The bathroom fixtures were old and outdated and I did not damage them. Browse all of our available rental listings, Or contact our leasing team: This company uses the cheapest contractors to do any repair which means no quality or warranty. If you do not meet the financial requirements of the landlord, you may be required to have a lease guarantor. Most landlords require that you make 40 times the amount of monthly rent. Types of diversity represented in an organization, specifically of those who are founding members, currently the CEO, or have check-writing abilities in an investment firm. GREAT JONES - 11 Reviews - 1026 Jay St, Charlotte, NC - Yelp Complaints for Great Jones Florida, LLC - Better Business Bureau But it also means being a full-time landlord fixing toilets, chasing rent, and spending nights and weekends responding to your residents. Stealing money from their client base. (15% of the annual rent). Vina, thank you for sharing your positive experience! Thank you, thank you so appreciated. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. They are doing the bare minimum but the infestation continues to grow and is causing risk to our health and wellbeing. We left the house in better condition than when we moved in, as there were countless issues and things that had to be fixed while living there. The worst. Renting - Great Jones Realty Tips to Raise your Home Value at any Price Point, Moving a Family: The Complete Guide for Parents. They've overseen $4B+ in rental real estate for the country's largest REITs, including helping drive Waypoint Homes' "reinvention of renting.". I just recently placed a applicationI just recently placed a application for one of Great Jones Rental Property in Tampa florida, I have not received an email stated that my application was approved nor denied. Business Profile Great Jones Florida, LLC Property Management Contact Information 7575 Dr Phillips Blvd STE 225 Orlando, FL 32819-7225 Get Directions Visit Website Email this Business (407). FRUAD !!!!!!!!!!! toilet sealing, quality of **********). As real estate investors ourselves, we were sick of hearing about egregious upcharges on parts and labor, and frustrated by the lack of sophistication in management for the individual investor. MF Investments, thank you for sharing your positive experience! Thanks to Indy office for collecting 3 month worth of overdue rent for me. Looking to rent? We're raising the bar for annual rental management. I have asked that these items be added to the turn sheet, but I have been struggling to get this taken care of. Two to three years of supervisory experience with two or more employees and demonstrates good leadership qualities; Estimated compensation for this position is: 80,000.00 - 90,000 . Please let us know if you received the final funds. Business Profile for Great Jones Property Management However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Feel free to reach out to us if you need anything. Great Jones acted quickly and the service provider they chose was awesome and good at what they do. Took 2 months to fix a major issue that left me staying with my mom for that time period. Hi Al 2, we appreciate your honest review. Great Jones Florida, LLC | Complaints | Better Business Bureau Profile Vendor Partnerships - Great Jones I have kids and we are unable to use the bathrooms and the tub due to the switch is coming up thru the tub! Lower costs, higher returns for you. Yes you read me right! The best thing that can happen to landlords in the area is if this company goes out of business after receiving enough bad reviews. There are many reasons why I would rate as 1 star, but the latest being that we didn't have ac for 83 days. How do I request maintenance and repair services? - Great Jones, A Co-Founder, Senior Co-Founder, Senior Co-Founder, Growth, Senior Co-Founder, Strategy, Senior VP, Senior VP, Growth, Senior VP, Strategy. Lower costs, higher returns for you. So property investors can thrive. My experience with GJ was quite literally the worst interaction I have ever had with a company. Great Jones is a new, innovative property management company that brings together state-of-the-art technology with top-tier local service to deliver a superior property management experience to our clients and their residents. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Servicing South, Central & North Florida, Greater Indianapolis, Greater Charlotte, Raleigh - Durham, San Antonio, and Greater Austin we're raising the bar for annual rental property management. The $1301 was the rent, not the reserve. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. My property is located in **********, ** which is where Great Jones operated as my property manager and is why I submitted the complaint there. Read 1 more review about Great Jones Property Management. Great Jones 11 reviews Claimed Property Management Edit Closed 8:30 AM - 5:30 PM See hours See all 9 photos Write a review Add photo Location & Hours 1026 Jay St Ste B29 Charlotte, NC 28208 Serving Charlotte Area Get directions Edit business info Amenities and More Accepts Credit Cards Accepts Cryptocurrency Women-owned Open to All We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Great Jones Property Managment | Complaints | Better Business Bureau Only to get an email the following day that it had been leased earlier that week but could use my application fee towards a different property. And of course this company charged my mother! Our records indicate that you have been provided with the required documents on 10/4/22. Hi LT, we appreciate your honest review. By way of, sink supposedly fully functioning during the "rent ready" phase according to my tenant was damaged during the 05/06/2022 where I was charged $247.50. When the plumber came there was no leak any longer. While things were good initially, the past 6 months were a nightmare. Name of the organization that made the acquisition, Total amount raised across all funding rounds, Total number of Crunchbase contacts associated with this organization, Total number of employee profiles an organization has on Crunchbase, Total number of investment firms and individual investors, Total number of organizations similar to the given organization, Descriptive keyword for an Organization (e.g. My entire house has been backed up for 3days and counting! I sincerely believe they are a scam. They do not return phone calls, emails or even a registered letter. I'm very happy that someone had recommended Great Jones to manage my property. Great Jones is building modern, full-service, highly tech-fueled property management for the several trillion (!) We were told by Great Jones that they would not fix it and we have to wait for the owners approval. The entirety of my stay at my rental was marked by negligence. We would like to have a better understanding about your experience. Procedures and requirements may vary from one building to another, so you may want to use a broker in order to guide you through this process. So residents can love where they live. Very pleased with Great Jones property management. Hopefully this subject can be rectified ASAP. Our focus? I even had to request new pictures and still the quality was subpart compared to similar property managers because they sent out a construction person to take the pictures as most if not all of their staff are remote. Our goal is to have this repaired completed as soon as possible. BBB Business Profiles are subject to change at any time. We would like to have a better understanding about your experience. Have a wonderful day. As a resident living in a property managed by this company I would like to express my complete and utter bewilderment by the lack of responsibility taken by this company to provide maintenance to the dwelling. But GREAT JONES need to find a better system for ORGANIZATION AND COMMUNICATION. 0/10 do not recommend wasting your time on this company whatsoever. They are also thieves. Hi Kimberlin Valentin, we appreciate your honest review. Great Jones Florida, LLC | Better Business Bureau Profile Paulette Jackson, it's experiences like yours that really keep us motivated! He charged this company $90! I have reached out to them about this issue over and over again to only get responses Freon their 3party company stating they are waiting on GREAT ***** TO APPROVE the work order! The temp in Tuscaloosa is 95 everyday. We have only be sent an initial check of $687. I had to purchase window units so me and my family don't get sick. The pipe in the laundry was leaking. Our service and operations team is led by real estate pros with a collective 30,000 doors of experience. Absolutely terrible experience Horrible communication, late on updates/repairs/invoicing. Dont recommend even applying for their properties. Find out how we combat fake reviews. Unfortunately, based on the information provided, we are having difficulty locating you in our system. However, that is where the good stops. So property investors can thrive. We were never truly satisfied with their services but continued for sake of convenience. Stealing money from their client base.Stay away or it will cost you time, money and then peace of mind theyre supposed to provide by managing a property. Great Jones has told us a few weeks ago that a second check for the remaining amount had been issued but we have not received it or been giving confirmation of it being sent. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. The entire floor is uneven and needs to be fixed. I recently visited my property in person and saw the poor workmanship with my own eyes and provided a few sample pictures with this complaint. This company is a scam and do not care about their tenants. Many landlords require a tri-state (New York, New Jersey and Connecticut) guarantor and prefer a relative. Their driving purpose is to provide the highest quality care for your rental properties . I got a local phone number but it always forwarded to voicemail, and I needed to wait days to get any return calls. International Association of Better Business Bureaus. Alex Vercheski Email & Phone Number - Great Jones | ZoomInfo Sent me a letter of non-renewal for the lease while I was deployed overseas. It asked for my social security which I was not comfortable with. I watched the property continue to be actively accepting applications and even moving the price of rent up and down on the property listing for MONTHS after my initial interaction. Notable mention: They also have had more turnovers in their staff than any company Ive ever seen. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. As a matter of policy, BBB does not endorse any product, service or business. Read 1 more review about Great Jones Property Management. Estimate was more than $4000. Experience with shopping mall property management a plus. I've been renting from a private owner for years. Based on my own walk through, there were a number of items left off the report, including burned out light bulbs, garbage that was left in the unit, a broken threshold in the dining room, missing light cover on the bedroom ceiling fan, fixing original the doorbell that was removed by the tenant, and some general cleaning. With a fully staffed 24/7 tenant support hotline, all of your requests will be addressed immediately and all maintenance repairs are performed by licensed and insured vendors. The communication with Great Jones is attached. For too long, property management has been something to endure, not enjoy. Customer Reviews are not used in the calculation of BBB Rating. So I begin to correspond with the property via the suggested channels to no avail. So on Nov 11 I was able to contact tenant support. The General Manager (GM) functions as the professional-in-charge of the specific asset (s) under management . We were never truly satisfied with their services but continued for sake of convenience. We would like to have a better understanding about your experience, please reach out to us at support@greatjones.co so that we can do our best to resolve this with you. Get started managing your spaces and locations. ******* asked me to directly reach out to the company myself, as show in my previous attachment if you had taken time to review it. They barely answer the phone, and when they finally get you a Property Manager- they dont know which homes have already been leased. Thank you Great Jones! Our focus? Great Jones - Overview, News & Competitors | ZoomInfo.com Apply now Together, we'll deliver a greater property management experience. Acquired by Roofstock New York, New York, United States 51-100 Series B Private www.greatjones.co 11,116 Highlights Total Funding Amount $33.8M Contacts 47 Employee Profiles 4 Investors 8 Similar Companies 10 Find More Contacts for Great Jones Unfortunately, based on the information provided, we are having difficulty locating you in our system. GREAT JONES - 414 Fayetteville St, Raleigh, North Carolina - Property We signed up with great Jones property management in 2019. Great Jones is a residential property management company. Details are as follows. . As resolution, I expect a refund for the services not rendered, mismanagement and the poor workmanship otherwise I will pursue other avenues for reparation. We are live in our. We are here for you, to give you good management. The entire experience from the first day they have been impossible to contact. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Do not use this company for any property management for your rental properties.Plus. they had NO IDEA that a squatter was in my property. I currently am a renters and my house had a problem that was beyond tenant repair. We have submitted umpteen maintenance request for quality checks of water, as well as plumbing along with repair to our front door locks after ensuring Hurricane *** in SW Florida. Communication sucks. We would like to have a better understanding about your experience. I contracted with Great Jones as a property manager in August 2021. Check out our locations in detail to see if you rentals fall into our servicing areas. Indianapolis ranks in the top 30% of cities nationwide for its cumulative real estate appreciation. Find 88 employees from Great Jones Great Jones Employee Directory Great Jones corporate office is located in 2001 Broadway Ste 400, Oakland, California, 94612, United States and has 88 employees. I paid out of pocket to have the A/C repaired. Our local on-the-ground teams are experienced service professionals who support our owners and residents by making their lives as easy as possible. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. The application & $50 for fee was submitted on April 12, 2022. Great Jones is not one of your typical property management companies in Indianapolis, Indiana. Please believe me when I say that every single 1 star review is absolutely true. The utilities had also not been turned on after the tenants moved out, leaving the ** and refrigerator without power for a week and a half. Super shady. Then they told me he would not quality for any property at this time b/c we did not make enough money for the properties they had available. Was told breed restrictions after paying app fee. WhatsApp acquired by Facebook). This resulted in a leak that then damaged the vanity and my tenant had to request a, visit on 07/07/2022 charged $90 where I refused to complete the service since the damage had been created by previous technicians. No reason and will not communicate. Thank God I watch my stuff I was able to restart my own account in time before they came to cut my services off. Contact Information 3049 Cleveland Ave STE 235 Fort Myers, FL 33901-7046 Get Directions Visit Website (866) 504-2251 Primary hours 8:30 AM - 5:30 PM 1.06/5 Average of 64 Customer Reviews Customer. ********************;12:06 PMWe are very sorry to hear about the issues you are experiencing. My attorney has just started combing through their documents so we can sue them and has already found multiple errors where it is obvious they dont even know what South Carolina law is. His response time was fast and effective and he help me land my home. before and after pictures) otherwise will be forced to escalate for resolution. Roofstock buys Great Jones platform to help investors profit on their We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. The reserve of 2K is still owed to us. BBB Business Profiles are subject to change at any time. BONUS: Have peace of mind in knowing this property is professionally managed by Great Jones Property Management. 2K views, 27 likes, 7 loves, 18 comments, 0 shares, Facebook Watch Videos from Dbstvstlucia: DBS MORNING SHOW & OBITUARIES 25TH APRIL 2023 APRIL 2023 No. Great Jones will follow up and get the job completed through the owner or other business liaisons to solve the problem s as well as keeping you up to date with appointment times. 128 Sun Valley Dr, Macon, GA 31211 - Apartments.com I was very skeptical to this being a scam considering it was too good to be true but Im desperate so I went to check it out. We will reach out to you directly and do our best to resolve this with you. REQUESTING REPAIRS VIA LATCHEL To file your first request contact Latchel directly using one of the following methods below: CALL: 407.553.9696 12/22/2022. Great Jones allowed to pay application fees for me and my 19-year-old special needs son knowing the property was already taken. SO TERRIBLE DO NOT RENT FROM THEM!!! We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. I have explained that the man did no work and they kept saying different things to make it seem that its our doing for the bill. Unfortunately, based on the information provided, we are having difficulty locating you in our system. KDugan, thank you for sharing your positive experience! Despite me telling them not to keep reserves on file. I have experienced major delays in receiving time sensitive notifications, getting rental analysis, inspections scheduled, and completion of work items, and an overall continuous lack of responsiveness. We also ensure all reviews are published without moderation. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Rently is an innovative Real Estate Self Service Showing Solution that will help Property Managers automate their showings & scheduling.Using Rently's self service showing solution property managers can easily provide access to renters and vendors without having to go out to the property. A tenant left a few months ago and left thousands of dollars worth of damage and no one at Great Jones can, or willing to, tell me if they sent the bill to the tenant, if the tenant responded, what's the next step, just silence, no one responds to my queries.