Please note that a Post Office branch will not be able to assist you with a refund for Travel Money Card top-ups. If you bought foreign currency using a Travel Money Card, you must call the number on the back of your Travel Money Card and Post Office will take you through the next steps. Our multi-currency card allows you to load any of the 22 currencies we offer. When you place your order you will be given the option to select a preferred delivery date/time. If you are in the UK, you can contact on 0344 335 0109, if outside the UK then +44 (0) 20 7937 0280. 0000055584 00000 n Contactless for making fast and convenient low-value transactions, Manage, top up, transfer between currencies and freeze your card using the Travel app, Reload whenever you need to, with up to 23 currencies available, Can be used wherever Mastercard is accepted, 24/7 call centre help is available if you need it, Wallet-to-wallet feature - where you can transfer any leftover currency to a new currency of your choice. So far, so good. Withdrawal charge: 2.5 CHF, CNY Chinese yuan Please complete our enquiries form to tell us what youd like to know or share feedback on your experience. Editor, Marcus Herbert, http://www.moneysavingexpert.com/travel/cheap-travel-money. Do not submit a return envelope to us with postage pre-paid. We do not recommend the use of ATMs to check your balance as they will provide a GBP figure using a different exchange rate. Withdrawal charge 50 CZK, DKK Danish Kroner Theres only a small fee to pay for the conversion, or its free if you already have the currency in your Wise account. We suggest you change your currency on arrival at your destination. It is therefore important that you provide the correct contact details during the order process. Youll only be charged when you take cash out from international ATMs. raffo50 said: My Post Office Money Travel card was only valid until May 2021 and I hadn't received a new one . Max daily cash withdrawal: 6,500 ZAR A guide to USD cards for travel to the United States from the UK, including fees, exchange rates and how prepaid travel cards work. Order online,via the app or pick one up in branch and load it with any of the 22 currencies it holds. Card expires three years after you get it and the fee kicks in then - Ask FairFX to replace card with new prepaid travel card, then move balance to new card (free) - Withdraw entire balance via ATM (1 fee) (1) ICE: Yes - 2/mth: One year after card last used - Top-up card (free for foreign currency, 2% fee for s) 2248 30 Bring a valid passport, UK driving licence or valid EEA card as ID, Call us to report your card lost or stolen, or to ask us another question, Make sure youve got everything you need before going away. Head to your nearest branch that trades foreign currency and bring: Well buy back your currency at that days rate and give you a buyback receipt. This will be stored but will not affect any credit rating. Please use the form below to ask a question, report a problem or suggest an improvement, and our customer care team will get back to you soon. 0000000016 00000 n Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. The Post Office Travel Money Card is intended for use in the countries where the national currency is the same as the currencies on your card. You can only get a travel card from the Post Office if youre aged over 18 and a resident of the UK. %PDF-1.4 % Using your card You can use your Post Office currency card anywhere that accepts MasterCard, online and at ATMs. 0000028982 00000 n First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial Services Register No. A margin added on top of this makes the rate worse for you, so youll get less EUR, USD or whatever other currency youre exchanging. Online - follow our application process to order your card online. The Post Office Travel Money Card is a prepaid card you can top up in cash or from your bank account, in any of 23 supported currencies. We appreciate that it is always handy to have a few lower denominations available for small purchases at the start of your travels. Refunds are available if your holidays been cancelled. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. Max daily cash withdrawal 2,500 DKK No, its different to a buyback. If youre heading overseas, a travel card could be a handy solution for covering your spending. xa}r Check out the fees and rates before you travel. Withdrawal charge: 7 TRY, ZAR South African rand We offer a range of postal services to send, collect and return items, including regular sender services. Our 100% refund guarantee. A travel credit card offers travel-specific benefits. Stansted Airport Currency Exchange: Should you exchange money at the airport? Max daily cash withdrawal 700 AUD 0000002046 00000 n Withdrawal charge 7.50, SEK Swedish Kronor Apply for passports, licences and permits, get documents certified, your identity verified. 0000025686 00000 n Max daily cash withdrawal 500 CHF I rang to order a new one and asked why It hadn't automatically been issued. 900412). Withdrawal charge: 3 CAD, CHF Swiss franc Thinking of using your Nationwide card abroad? You will need to have a permanent UK residential address in order for us to be able to do this. A fee may be charged if we need to courier a replacement card overseas. <]/Prev 471784/XRefStm 1678>> Withdrawal charge 3 AUD, CAD Canadian Dollar The rate advertised in the window of my local Post Office was 1.09. Before travelling overseas, you load money into the travel money card account, locking in the exchange rate for foreign currencies at that time. The Post Office offers excellent exchange rates. A guide to using a debit card abroad, including which countries accept Visa and information on fees and exchange rates. You can also get the Post Office travel insurance policy using the app. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. Please contact us on 0345 8500 900 Monday to Saturday from 8:30am to 5:30pm for advice on what is the best currency to take. We always recommend that you withdraw cash in local currency and dont choose to pay in Sterling or accept their currency conversion. Any fees relating to commissions, card issuer, or delivery will be displayed during the order process. Plus, you can move money from one currency to another whenever you like via our app or online. |3~o=a1,fGI2 u This includes things such as identity checks, where a company confirms the details you have provided are correct. Well refund 100% of the holiday money you bought from us if your trip abroad is cancelled. Read about fees, exchange rates and freezing a lost/stolen card. 0000183849 00000 n Withdrawal charge 20 SEK, SGD Singapore Dollar The easiest way is to use our mobile app. A second board next to the counter said 1.09 with a slightly higher rate for the travel card. Post Office Travel Money Card: 22: Rates set by First Rate: Commission charge of 1.5% applicable to GBP top ups. You need to call us immediately on +44 (0) 20 7937 0280. Max daily cash withdrawal: 40,000 JPY Go to any Post Office location. And thats pretty much it - everything you need to know about the Post Office Travel card. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. 2277 0 obj <>stream The Post Office Travel Money Card is a safe, easy prepaid payment option accepted by shops, restaurants and ATMs globally* it carries 22 currencies. There are 3 ways that you able to obtain a Travel Money Card and each of them are very simple and weve outlined them below. The decision of Post Office regarding any matter relating to the refund offer is final and binding and no correspondence will be entered into. This would mean your transaction has gone through two exchange rate conversions, which will increase the total cost of your transaction. To avoid unnecessary charges to your card, wherever asked, you should always choose to pay for goods or withdraw cash in the currencies of your card. Below, well take a closer look at the Post Office Travel Money Card, one of the most popular travel cards out there. Western Union international money transfer, Post Office Travel Money Card's terms and conditions, Via our travel app: you can order and store up to three Travel Money Cards in our, Top-up limit: minimum 50 maximum 5,000, Maximum balance: 10,000 at any time, with a maximum annual balance of 30,000. All they need is your card number. Were here to help you make the most of your Travel Money Card or put your mind at ease if its been lost or stolen, Please immediately call: You should receive a new card automatically. As with many retailers, the cheapest order / distribution method is online, where centralised packing costs can be used. 0207 937 0280. You cannot pay with a credit card. Prior results do not guarantee a similar outcome. Use our Travel app to top up, freeze your card, transfer between currencies and be reminded of your PIN - and much more. Its contactless to help make safer payments. Order, top up and view the balance of your Travel Money Card, and transfer leftover currency funds to a new currency of your choice. 0000004031 00000 n Pound Sterling - 1.5 GBP + commission of 1.5%. Withdrawal charge: 2.5 USD, AED UAE dirham No need to carry lots of cash abroad. The card can hold up to 22 currencies at once, but they can only be loaded one at a time: Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona. If you have money in one currency and spend in a different currency well automatically move this for you to authorise a transaction. 0000029367 00000 n If you cant remember your travel money card PIN, phone the contact centre. Consider the exchange rate and fees to decide if this is the option for you. You can also top it up at a Post Office branch, although your money wont be available until the next morning if you do this. Well cancel your card and work out the best way to replace it. Western Union international money transfer. Max daily cash withdrawal 450 EUR Please complete our enquiries form to tell us what youd like to know or share feedback on your experience. This is why online exchanges are invariably better than branch rates. You can check your recent transactions, view your PIN, transfer funds between different currency wallets, top up your card, freeze your card and more. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial . * Postcode. And while youre comparing spending options ahead of your trip, make sure to check out the Wise card. If you're going to a far flung destination to see the sights or soak up some sun, browse our long haul report to check prices in advance. Withdrawal charge: 3.5 NZD, PLN Polish zloty trailer The Post Office Travel Money card is intended for use in the countries where the national currency is the same as the currencies on your card. Expiration dates can be found on your TMC; all cards are valid for up to 3 years. Youll be given instructions on how to do this in the welcome letter delivered along with your new card. Swiss Franc - 2.5 CHF. 0000004908 00000 n All Post Office Travel cards are valid for up to 3 years. Your Cash Passport Platinum Mastercard is an easy to use travel money card that's accepted wherever Mastercard is, worldwide. 0000001678 00000 n Withdrawal charge 20 NOK, NZD New Zealand Dollar The way buybacks work means we can only buy currency back at the rate on the day you visit. Activation can also be done by calling our automated line on +44 (0) 20 . Max daily cash withdrawal 3,250 NOK In the case of the Post Office card it's even worse as there's a customer services line which doesn't offer any option even remotely like "press X to renew" and Post Office branches have no idea what happens either. The order will be delivered by Royal Mail Special Delivery. For example, if you are using the card in Spain you should always choose to pay in euro if offered a choice; choosing to pay in sterling (GBP) in this example would allow the merchant to exchange your transaction from euro to sterling. We offer a range of postal services to send, collect and return items, including regular sender services. Compare prices of holiday essentials across a range of popular tourist destinations. Simply top up with your chosen currency before you travel, then spend overseas without needing to convert currency. This lets you transfer unused balance in one currency over to another. This is unlikely to be the full amount you paid for it. Youve got your holiday wear, your sunscreen and youvetriple-checked that your passport is in your bag (yep still there). Find the answers to the most frequently asked questions. These ATM fees vary depending on the currency used. These limits can usually be found on that country's government website. Max daily cash withdrawal: 450 EUR There are restrictions on a number of currencies that prevent us being able to buy and sell them, including Indian rupee, Moroccan dirham, Sri Lankan rupee, and Tunisian dinar. Most of those locations can also take your passport photo. Max daily cash withdrawal: 300 GBP Find answers to common questions about travel money and foreign currency. If obtaining a refund for cash only the original currency purchased will be accepted. 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If you have selected home delivery, your order can only be delivered to the billing address of your payment card to protect you from any unauthorised card use. Max daily cash withdrawal 500 SGD "Mobile App" means Post Office Travel Money Card App which allows you to check your card balance, top-up card, find nearest cash machine worldwide, view recent transactions, and find nearest Post Office Limited branch and much more. A monthly maintenance fee of 2 will be deducted from your GBP balance 12 months after your card expires. Apply for passports, licences and permits, get documents certified, your identity verified. xref Decide on the money order amount. No charges when you spend abroad using an available balance of a local currency supported by the card (although there are some fees to know about - well look at those next). Max daily cash withdrawal: 3,250 NOK Post Office reserves the right to amend, suspend or cancel the refund offer at any time without notice. Keep an eye on the official Post Office rates on their site or use their travel money card app to monitor it. 0000001898 00000 n Exactly 12 months after your card expires, youll start to be charged a monthly maintenance fee of 2. It may be necessary for us to request further information from you so that the order can be completed or to comply with regulatory requirements. Note, that Wise will not charge you for these withdrawals, but some additional charges may occur from independent ATM networks. Download our free app for your mobile device: If your cards been lost or stolen, were here to help. Max daily cash withdrawal 300 GBP You can use it to pay wherever the Mastercard Acceptance Mark is displayed. They can issue you with a new one. *Wherever the Mastercard Acceptance Mark is displayed. 0000016238 00000 n Take one secure, prepaid Mastercard away with you that holds multiple currencies (see common questions for which). Download the free Post Office Travel app to keep an eye on your spending, top up your balance and monitor exchange rates. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. 0000003918 00000 n All Post Office Travel cards are valid for up to 3 years. Alternatively you can also communicate Post Office Travel Card Customer Services department. If you lose your Post Office currency card or discover that its damaged, just phone the contact centre. But, most importantly, have you nabbed yourself theultimatetravel buddy? First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial . Withdrawal charge 80 THB, TRY Turkish Lira If we dont offer that currency we recommend that you load pounds Sterling on to your card. Lines are open 24 hours a day, seven days a week. Less than clear on almost all of the pre-paid travel cash cards sites is what happens when the card expires. Thousands of Post Offices accept first-time passport applications for the U.S. Department of State. You will need to provide personal details during the order process, but you don't need an account login. Wise only ever uses the mid-market exchange rate, with no mark-ups or margins. Yes. Cross border fees are set at 3% and are only applicable when you use your currency in a country other than the ones we offer.
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