But, it wasnt. I do have money left on my account. Not paying your tolls keep your registration on hold and you are required to pay them so you dont have problems later on. Shared Balance allows customers with multiple I-PASS transponders on one account to share the funds from one account balance. Again I contacted my bank who confirmed that there was no history of this attempted transaction on 2/10/23 or any of the surrounding dates, and they did not charge any sort of insufficient funds fee. Sunpass plate number is associated with another sunpass account. Hello Sheldon. I have an EZPass and got a violation notice or bill from another state. In order to renew your registration you will need to pay any outstanding tolls as they might have your registration on hold. If youre worried about unpaid SunPass fines, you can check the up-to-date status of your account here. A plate number is a number printed in the margin of a sheet or roll of postage stamps, or on the stamp itself, which shows the printing plate used to print the stamps.. A plate number is the serial number of a printing plate. On cover - An envelope bearing a used plate number coil stamp with a contemporary, This page was last edited on 27 May 2022, at 20:44. 2. The issue is they still have not renewed their registration (at which point the plate has to be turned in), so they are still using it. Donut right now, call epass customer service and then call Sunpass customer service. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Good luck. thanks so much! Get help from adimin@mailaikaconsultant. I was told the investigation would take 2-3 days and at that time I would receive an email with the findings. Click here to check on their contact details. JavaScript is disabled. Entering wrong information when updating, Click to share on Twitter (Opens in new window), Click to share on Facebook (Opens in new window), Entering wrong information when updating SunPass account can be a costly mistake, People are hurting: With so many flood-damaged homes, money is on the way to help, Photos: Best and worst looks from the 2023 Met Gala, Seaweed mass hits record-breaking size in Caribbean as it heads to Florida and Gulf, First Republic Bank seized, sold in fire sale to JPMorgan, Do Not Sell/Share My Personal Information. Hello, Im doing my first tag, but I have been using many different paper tagand I ow a lot of tolls, will that hold my tag. All Electronic Tolling is a booth-less, cashless tolling system where your vehicle information is captured via a SunPass transponder or a license plate photograph. Hello, If multiple vehicles are sharing a single transponder, you must register each vehicle to the I-PASS account. Although most plate numbers are composed of just numbers, both a combination of letter and number may be used. We had a large amount of unpaid tolls that went to legal collection. You know it, they know it - they just don't want to know it. I bought a car and purchased sunpass and later accumulated toll debt and never paid it. Trust us: The extra vigilance pays dividends in the long run. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. this app es un programa innovador de peaje prepagado del Estado de la Florida. SunPass requires a minimum opening balance of $10 for a personal account. A: When you updated your account online and added your friend's license plate, you apparently mistyped the license number by one digit. I spoke to my daughter today and she paid the tolls today, here us my question. We also ensure all reviews are published without moderation. Perhaps you can call the car rental company youre thinking of renting the vehicle from, let them know you have outstanding toll fees, and ask about the rules regarding that. This is now 2 x in the last two years, I call to update my account, and there's a young lady's voice on the other end. A few things to note and do before cancelling: It is Very Easy to Cancel a SunPass subscription. Thank you for your help .Steve, cant access my account. of Transportation/SunPass" (the developer) uses to bill you. You should immediately update your account information on the Website, Mobile App or call the SunPass Customer Service Center at 1-888-TOLL FLA (1-888-865-5352). Agregar fondos usando Easy Pay o una tarjeta nueva. For more information, please see our I am trying to look up my account on MDX so i could pay my fine but it says no record found. Which THEA operated roads are tolled? I have never registered before. The problems this could cause are nearly endless. Go to https://tapnpay.biz, enter your phone number and the pin you will receive via text. I received a legitimate bill for $3.30 for my usage of the tolls during a visit in December 2022. But I am going to be purchasing a new car, will the money I owe to one tag and registration affect me from getting a new tag and registering this new car? You should immediately update your account information on the Website, Mobile App or call the SunPass Customer Service Center at 1-888-TOLL FLA (1-888-865-5352). Maybe the cops would be interested. Hi I have a huge debt $750 I dont have enough, this debt was accrued during hurricane Irma also during a time of heavy construction and other inconveniences I have no interest in pointing the finger Just wanna settle the debt and with all things considered is it possible for me to make an offer to settle for less than $750? However, when i go to register the car for my transponder, it says the plate number is already registered to another sunpass account Im not really sure what I can do about this. APNSS is affiliate #178 of the American Philatelic Society[1]. There you can deregister the license plate from your account. Feel free to add as many referrals as you want, just click Add AnotherReferral.. Later I got an email saying my order has been cancelled due to a hold on my registration. Will this affect me from registering a new car and getting a new tag for said car? Can I renew online now? Call SunPass at 888.824.8655, pay online, in person at a customer service center, or at another authorized merchant location. But when i check my registration it clearly states it has a hold becaise of un paid tolls through MDX. EDIT: Hey guys, sorry i didnt updated the post, ended up calling sunpass and after 30 minutes on hold they fixed it. People should be fired for the inconvenience caused when this utility goes down. I just paid them off. No excuses. I tried to activate my sunpass and it says my tag is associated with another account. If I have a registration hold on my car and I want to seller is the registration hold on the tag or on the title of the car and is that person going to have an issue registering the car in their name. Choose SunPass, then click "Uninstall". For urgent COVID info, see r/floridacoronavirus. If Sunpass couldn't recognize your tag, they'd issue a fine or send a toll by plate. The administrative fee included in each Toll-by-Plate invoice covers the cost of reviewing vehicle images, toll location records, searching for vehicle registration information, preparing and mailing statements, and processing toll payments. Anyone can write a Trustpilot review. For example, the United States Crops coil stamps, issued in 2006, have five designs with only one of the stamp designs bearing a plate number. Can a SunPass customer receive a Toll-by-Plate invoice or collection notice? Get started today. Select the state in which this license plate is registered. If payment is not received in that time frame, a second collection notice goes out, with the charges from your first collection notice PLUS any individual tolls that are now 60 days old. I remained on the line holding for 1'45" and no one ever answered the line. While there are other factors such as condition and centering, the philatelic value of a PNC single or strip highly depends on its plate numbers with some plate numbers commanding higher catalog values due to their rarity and strong collector interest. To remove a registration hold, customers should call the number on their collections invoice. . Most providers understand if you cant immediately pay a SunPass fine you didnt even know you had. What is All-Electronic tolling? Check the SunPass portal and look at your account information. Detailed instructions are listed on the invoice. Do I have repay if I tried to renew my tags through etags but was told that my registration was on hold? Your account information can be incomplete, resulting in an inactive pass. If there are any questions, call 1-888-TollFla (1-888 . Frequently Asked Questions . I'm now on hold again for another freaking hour to get HORRIBLE SERVICE!!! Is there a way to save on tolls? Called several times on 1/14/2023 and their system was down. I contacted my bank to ask if they saw any history or attempt of this transaction and they did not. If I have unpaid surpass and I want to renew my tags in a different state, will I be able to do it? Hello Mark! When that happens, the system takes a picture of the license plate to verify the SunPass account. Toll invoices are due in full within 30 days and can be paid online at www.thea-tolls.com. Has your license been suspended? You might have satisfied your SunPass balance but MDX and E-Pass tolls might be left hanging. Your email address will not be published. You will wait over 2 hours to get to speak to someone. Receive a $5.00 Amazon gift card by referring afriend! The car was later totaled and junked. Any idea when they will be installed? It might also grant DMV authority to put a registration hold on your vehicles license plate. Do I have to go into dmv with the printed email receipt to be able to renew my tags? I pulled up my SunPass statement and it was definitely on the on-line bill & already paid. How can I get a sun pass? Required fields are marked *. My address was 2440 Heron Drive Lake Wales. We use dedicated people and clever technology to safeguard our platform. Rather than checking the database of cars and reconciling to it because the transponder didn't get read. To change your vehicle or license place information on the website, log in to your SunPass account, click "Transponders and Vehicles", then click "Edit" on the Vehicle section. I have a stop registration on a vehicle. Go with E-Pass. An MDX pass, meanwhile, encompasses the Miami-Dade Expressway. It is a physical and psychological abuse for working communities, these government south Miami is an abuse with the working class and low-income communities while they destroy our cars and charge $150 monthly for the low-income communities. I will go out of my way to avoid tolls in Florida rather than deal with Sunpass again. Yes, two states can issue a license plate with the same number. The combination of state and plate number are unique. Refund us our monies when we can't even manage our accounts. Click on "SunPass" or "FL Dept. i have now paid the tolls. Yes. Previous post Next post Huh I'd be very worried. Hi there, as the title says, i cant register the car cuz it wont let me. and our If i turn in the tag for the car that was totaled do i still need to pay the tolls associated with the old tag. The issue is I cannot renew my tag until it is paid in full. Enter your Vehicle Information (Florida Vehicle Registrations Only) LOOKUP CANCEL But of course she screwed up my account worse than the last Agent I spoke to a year ago needing to remove a junked vehicle. I tried that. The Lee Roy Selmon Expressway became an All-Electronic Toll Roadway in September 2010. Fund your Justuseapp Cards using your real card. SunPass charged me $25 fee for their computer glitch!!! Edith L Smith. Hello Valeria. To solve this problem you will have to contact Sunpass to verify whether you have any outstanding fees. The system failed miserably out of the gate and failed to verify any information prior to sending the invoice and now Im supposed to believe competence will prevail? Customer service is nonexistent. After plenty of run around, blame being placed that this was somehow my doings, and the agent talking in circles as I asked simple questions my invoice was filed as a dispute as I was told this would have to be investigated as FL DMV verifies all information before an invoice is sent. Anything you owe to SunPass is attached to your vehicle. You must always cancel a subscription at least 24 hours before the trial period ends. Youll need to contact SunPass in order to discuss how you are planning to pay any outstanding fees with them. Is there somewhere I can look or someone I can speak with who can provide the details of how much money is owed to clear the registration? Right from the beginning of the conversation I could sense she wasn't actively listening. Unless you open a new account with a new license plate, you will have no problems, otherwise they can easily track that you have outstanding violations fees. If your account balance decreases to $0 or below, your SunPass is no longer active and neither is your Annual Pass if you have one. If you decide to go with the TBP option, you should pay cash at all other Turnpike locations where tollbooths are available. Q: New traffic signals were installed at Oakland Park Boulevard and Nob Hill Road. Who gets to put their website down for millions of users; public users and the fees are mandatory. What if my vehicle or license plate information has changed? . You must log in or register to reply here. Payment to the collection agency is due within 30 days. I used their website to enter by bank account information and pay the balance. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like SunPass from billing you to eternity. Simply by how many times she asked me to repeat my name!!! Any solutions? Why is there an Administrative Fee? Driving with an altered plate, effectively? 7. She said "the transponder wasn't read". It goes against our guidelines to offer incentives for reviews. We have made it super easy to cancel SunPass subscription at the root to avoid any and all mediums "FL Dept. How to Cancel SunPass Published by FL Dept. But signs identifying the streets have not been replaced. . Call the service center managers since there are only two of them and have him ask; someone is bound to have noticed that plate. Hello James. If the other guy is driving with a plate he does not own, isn't that a pretty serious offence? Pay a SunPass toll violation as quickly as possible and take extra care when driving through the Orlando or Miami Dade area. Your Toll Enforcement Invoice payment can be mailed to: FDOT/SunPass. Unpaid tolls to SunPass, or to any Florida toll company for that matter, will result in a future registration hold. Payments for collection agency invoices can be made at www.thea-tolls.com. You can report a missing street sign in Broward County to the Broward County Traffic Engineering Division at 954-847-2600 between 7 a.m. and 5 p.m. weekdays. If you purchase another vehicle and obtain a new plate for that vehicle, it is unlikely this transaction would be impacted. After the image is captured and matched to a toll location, a search is completed on the vehicles registration and an invoice is sent to the address on file. Thats professional (insert eyeroll), Please try to avoid using this company I feel SCAMMED because they keeps send me bills for using the toll ,even I used once in a while ,paid almost $200 recently and avoiding tolls, now is another one for $150+ and another one for one toll that was $2.50 they charge additional $2.50 so I have to pay a total of $5.00More ,better if it is an emergency DISCARD THE PASS AND PAY CASH They should have 0 star worst company you can find. This morning I tried to call and they are not taking calls. Note that a registration hold can be placed on your license plate if you fail to pay those fees. Yes you can, go to etags.com/app/fl for your registration. Tampa Hillsborough Expressway Authority is an independent agency of the state, which provides innovative tolling transportation solutions to the Tampa Bay region. Help! On your homescreen, Tap and hold SunPass until it starts shaking. And this is based on having a RENEWAL STOP in effect right now or currentlykey note! Reddit and its partners use cookies and similar technologies to provide you with a better experience. Hello Julie. Tesla confirmed they do not keep track of the plates though. He continued to tell me I must had made some kind of mistake??? 2023 Trustpilot, Inc. All rights reserved. I am still receiving their tolls in the mail. Seeing the plate from far away does not help identify the state in these days of multiple designs. I opened a dispute as I am 100% sure this was not a case of insufficient funds. Has this happen to anyone here? For EACH friend that completes an order with us, you get $5.00. Asked for a Supervisor. It's possible the other owner hasn't needed service or just nobody noticed. Mind you I was on hold for 45 minutes. Additional perks are available depending on the level of contribution. Disfrute de la comodidad de manejar su cuenta de this app en cualquier momento, con solo descargar la aplicacin e iniciar la sesin utilizando el mismo nmero de cuenta, nmero del transponder o nombre de usuario y PIN establecido para el manejo de su cuenta en lnea. A: Plans to widen Atlantic to four lanes between Starkey Road, which is just west of the turnpike, and Lyons Road were put on hold about a year ago as state transportation money was diverted to cover state budget shortfalls. A zero is more accurate. Always double-check. If you can avoid sunpass do so. I paid all my toll fees,and they took out the money for my renewal registration already. how can I do this and get my money back, Wanted to make sure I closed my account and request the unused funds returned. Yes. Cancel the SunPass subscription directly from your Justuseapp dashboard. Please send my refund to this address. This duplicity must have been known a long time ago when they composed the well known song: " OHM, OHM on the range.". Im trying to figure out how much I owe for sunpass so I can pay it ,so I can renew my tag. Stay away!! They will be able to help you and if the tolls are less than 90 days old, a customer would be able to have them paid from their SunPass account, at the SunPass rate. I have easy pass here in NY so I don't need Sunpass anymore. SunPass minis were originally recorded as commercial accounts, so we recommend non-commercial users check their account type to confirm it's a personal account. getting through in a reasonable time. Toll-by-Plate is an image based electronic toll collection method that captures photographic images of vehicle license plates to identify the vehicle passing through the toll gantry. hello, hi my birthday was a week ago.. i tried to renew my registration but it wouldnt let me do it online. You would have to contact Sunpass directly, many times they can offer a payment plan. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Sunpass plate number is associated with another sunpass account. The full amount due must be paid in order to release the Registration Hold. A: When you updated your account online and added your friends license plate, you apparently mistyped the license number by one digit. 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