The fastest way to buy tickets for your next live experience, with easy access to view and share mobile tickets with friends. Look further into the season for other performances. The email account that the message has been sent to is full. At this time Ticketek NZ cannot post tickets overseas. If you are buying multiple mobile tickets, your friends don't necessarily need the Ticketek app you can simply forward on the mobile ticket SMS to your friend and they can open the link on any internet enabled smartphone on the day of the event to gain entry. With the benefit of FREE admission we are unable to RESERVE a seat for young children. Gift Vouchers can also come in pdf format, which can be printed. Players 15 years and older will require an Adult Ticket. Once you have added tickets to your Passbook, you will be able to access event passes at any time regardless of connectivity. Yes, the option to use your saved credit or debit card or to save the details of a new credit or debit card while making a Ticketek purchase will be available on all online purchase platforms, including Ticketek's mobile site and mobile app as well as the website ticketek.co.nz. iPad, tablet PC, laptop) to gain entry to an event? Why aren't all seats available for sale? 163 Spring St, Melbourne If you have a physical AMC Theatres gift card that reaches $0 balance, please properly dispose of or recycle the gift card. Use the, You can definitely purchase tickets online! Infants under two years of age at the day of the scheduled Match are entitled to enter a venue without a paid ticket and at no charge, however, they must not occupy a seat of their own and must sit in an adult lap. Reserved seating tickets may be replaced with a Lost Ticket Voucher available from the Venue Box Office 1 hour prior to show time. Please note that the sale of concession tickets through any of Ticketek's sales channels, whether Call Centres or the Internet, may be restricted by the promoter of the event. Ticketek may cancel an order made as a result of any such error, although in the case of a pricing error Ticketek will endeavour to contact you to give you the option of purchasing the ticket at the correct price. What happens if my tickets do not arrive in time? However, some theaters may have additional restrictions or use a different age break. Change My Location What is a price category? You'll be able to purchase tickets from either Ticketeks Web Site, Mobile Site or Call Centre and have them sent directly to your mobile phone. If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. What can I redeem my Ticketek Gift Voucher for? This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided to Ticketek. For assistance with accessible seating please visit Ticketek or Ticketmaster for further information. We also regularly monitor our ticketing system for suspicious transactions. Some events, however, may have a ticket limit applied; you would have been informed of this on the event page, Each event will have different delivery options, however where available, we recommend choosing ezyTicket or Ticketek Mobile Ticket (see below for details). Yes, if you need to visit the full site on your phone for any reason, you can access it by hitting the "Standard Site" link at the base of all pages. My Ticketek; Gift Vouchers; A Child ticket is 2 to 12 and a Senior ticket is 60+. If you have purchased concession tickets you are required to present a valid proof of entitlement and photo ID on entry at the venue. If your location is not recognised, National content will be displayed. Please refer to the additional information and conditions on the event page of the Gift Voucher you have been given. Exchanges must be made no later than 7 days prior to start of the ticketed performance. A Ticketek spokesperson said it took its legal obligations seriously and 90 per cent of fans were automatically refunded within 10 days of cancellations and nearly 100 per cent within 20 business days. Subject to refund requests made in relation to refundable tickets (see the Refundable Tickets Terms and Conditions of Sale below); If you have purchased Refundable Terms on your transaction and are unable to attend your booking due to unforeseen circumstances outside of your control you may be entitled to a refund please see our full set of Refundable Terms and Conditions here To apply for a refund please contact our Refundable Tickets team here.Should your reason for refund not be found in the Refundable Terms and Conditions above, please get in contact with our standard customer service team as per our standard Terms and Conditions of sale. All attendees in your group must commit to stopping the spread of COVID-19. While Ticketek takes all reasonable care to ensure that tickets are correctly priced and only available for sale when intended, sometimes errors may occur. Please note: We can only assist customers who purchased their tickets via Ticketek, the authorised ticket seller for all Marriner Group venues (Regent Theatre, Comedy Theatre, Princess Theatre and Forum Melbourne) or through approved partners. For most events, a Family ticket will admit 2 Adults and 2 Juniors or 1 Adult and 3 Juniors. Unfortunately, Special Engagements carry a pass restriction. The obstruction varies in different venues. What are the terms of concession tickets? As part of the terms of sale, the only person authorised to purchase tickets is the credit/debit card holder. Dont wait, book now to see the most magical show in Melbourne. Infants, who are under the age of 2 years, can travel sitting on their parent's laps. Please note that the the confirmation email is not your tickets, the tickets you purchased will be delivered to you by the delivery method chosen during the purchase process. Yes, you can change your region using the location menu at the top of the Ticketek homepage and we'll remember this choice for your future visits. SEE TICKETS Groups 06 - 17 / 04 / 2023 Take a group of 50+ people to the Show and save. Concession and Children's ticket entitlements vary from event to event. We recommend you open your ticket prior to arriving at the venue to ensure it quickly loads when you are entering through the turnstile. We recommend you choose Ticketek's ezyTicket (where available) or Venue/Pre-Paid Collection Outlet. All requests must be made no later than 7 days prior to start of the ticketed performance. If you purchased tickets through any other channel, please contact the seller directly to learn more about their refund and exchange policy. Ticketek may vary these Terms and Conditions at any time by updating them. At this time, once an AMC gift card has been fully redeemed it is not possible to reload additional balance to the gift card. Please read the "What If My Tickets Are Lost or Stolen" and "What if my tickets do not arrive" questions in the Top FAQs section. On arrival, simply present your mobile ticket for scanning to gain entry as usual. You can access specific privacy information for Friend Spotter . The Ticket Wallet is only accessible within the app once you are logged into your My Ticketek account, so if your phone is stolen, no-one can access your wallet without first logging in to your account. We liaise closely with event organisers on matters related to ticket scalping. I am having trouble logging in and cannot retrieve my password using the forgotten password facility? When you purchase your ticket and choose Mobile Ticket as your delivery option, you will be asked to put in your name and your mobile phone number as part of the purchase process. A complete list can be viewed in our Refundable Tickets Terms and Conditions of Sale here. Tap the trash can at the top right of the event pass to shred the event pass. Do I need to add to Passbook to gain entry into the venue? When contacting us about lost or stolen tickets please ensure you have: When the ticketing system is unable to locate a sufficient number of available tickets, you will receive the following message: "Unable to obtain the tickets you requested. Neither you, nor any other members of your group, will attend the Event if currently subject to a 14 day isolation period or feeling unwell. *Tickets will be updated to display your barcode from 72 hours prior to the performance, Ticketek is selling for the following venues only. You will need to be signed in to make a purchase tickets online, so sign up to My Ticketek and reap the extra benefits membership brings it's FREE! Updated on July 10, 2022 By england county cricket 2022 live score coconuts by matisse sandal slides By england county cricket 2022 live score coconuts by matisse sandal slides Many events have reduced price children's tickets. I've been invited to purchase held seats by my friend, how many seats can I purchase? As seating arrangements may change without notice, the Venue Maps should be used as a guide only. Why does Ticketek want to access my Facebook details? The app also uses your location to alert you of events currently being held at specific venues. There are no guarantees. Can I forward my Mobile Ticket to a friend? NBA Child Ticket Policy. These special event Gift Vouchers can only be redeemed through Ticketek Agencies for the events which they relate to. Mechanical Breakdown: means in the 24 hours prior to the . Ticketek Agencies. You will need to provide some form of ID so that the staff can access your Ticketek account details. In some cases, you will only be able to purchase one set of tickets to a popular event to ensure equitable distribution of tickets to the general public. Please contact our National Sales department at 800-AMC-4TIX (800-262-4849) or visit our online ordering portal. You have the option to invite as many friends as you like via Facebook or email to purchase the reserved tickets. The AMC Gift Card is a prepaid gift card similar to a gift certificate that can be used to buy tickets or concessions at any AMC theatre. They can only be used in the country they were originally purchased. In an New Zealand first and unique to Ticketek mobile ticket, you'll have the option of sending every person in your booking their own individual ticket via Text. In the event you are contacted directly by the Ministry of Health for the purposes of contact tracing, you must make these details available to the Ministry of Health for that purpose. Please arrive from up to 45 minutes before the start time of each performance in order to ensure you are seated in good time. How many tickets can be delivered by Mobile Ticket delivery? If the performance you wish to attend is sold out, we recommend the following: HOW MANY TICKETS CAN I BUY? Always look for the "No Passes" or "Special Engagement" description next to the film title. How do I find my tickets once they are in Passbook? TicketNetwork's online marketplace connects you to a huge selection of Concerts, Sports, and Theater event tickets, as well as Gift Cards and Virtual Experiences with your favorite musicians, actors, and athletes. If you want to buy tickets in more than one price category continue through the purchase process and come back to select more tickets before you make your payment, Now select the quantity of tickets you'd like to purchase. You can opt-into Friend Spotter during the purchase pipeline, on both the Ticketek website and mobile site. From time to time we issue statements using for example our Facebook page warning customers not to buy tickets from unauthorised resellers. What happens if I purchase multiple tickets and haven't received them all? Pick your seats. There are many ways you can redeem your Ticketek Gift Voucher. Some types of passes cannot be used for newly released films. If you have hard copy Ticketek Gift Voucher, the expiry date is listed on your voucher. If you have not received all of your expected SMS's to the nominated mobile number, please contact the Ticketek Call Centre on 0800. Any value that remains on your Ticketek Gift Voucher once you have completed your purchase will remain on that voucher for your future redemption. Ticketek is concerned that the unauthorised onselling of tickets will have significant detrimental effects on the availability and affordability of tickets to consumers and genuine fans. You do not need to request a refund on your Refundable tickets if your event is cancelled or rescheduled. Information about any children's policy will be provided at the point of sale. What age is applicable for a child's ticket? Some States have specific legislation in place to manage the sale of tickets in certain circumstances. There are bars with refreshments to enjoy and opportunities to purchase official merchandise before the show. If you haven't received your SMS after 24 hrs, please contact the Ticketek Call Centre on 132 849. Also, you will need to enter the relevant card's corresponding CVC security code before submitting payment. Ticketek and/or the Seller will take all reasonable steps to notify you of Ticketek's intention to cancel the ticket or render it invalid within a reasonable time before cancelling it or rendering it invalid. When you arrive at the payment page of your next purchase, you will see a checkbox under the credit/debit card payment section to 'save credit/debit card details'. If you have been forwarded your Mobile Ticket from a friend, you can add it to your Ticket Wallet by tapping the Share and Save button at the base of your ticket. The term "including" when used in these Terms and Conditions is not a term of limitation. Please note there maybe no replacement for General Admission tickets. Tap "Add to Passbook" at the bottom of your mobile ticket. If you're not signed in already, you'll be asked to sign in (or register) now. If you have an AMC Gold or Silver ticket(s), please email clear pictures of the front and back of the ticket(s) to, Black Tickets are valid for one admission to any movie. So, don't be shy with them at the box office. Ultimate offers in-demand tickets which are the highest category tickets. Each ticket that we sell contains the following condition of sale: This condition of sale entitles Ticketek to cancel any ticket that we detect as being sold in contravention of the condition, without refund. chevron_left. Best Available, Platinum, Gold, Silver, Bronze, Best Avail./Any Price. How do I purchase a Ticketek Gift Voucher? When the customers friends receive their invitation email it will clearly indicate the date and time at which their held seats will expire. Contact-How do I contact Ticketek? The recipient must have an internet-enabled mobile phone to be able to view the Mobile Ticket. Ticketek is an Australian event ticketing company. BitPay supports leading coins including Bitcoin (BTC), Bitcoin Cash (BCH), Dogecoin (DOGE), Ethereum (ETH), Litecoin (LTC), Shiba Inu (SHIB), Wrapped Bitcoin (WBTC), and 5 USD-pegged stable coins (BUSD, DAI, GUSD, USDC, and USDP). How do I make a wheelchair or Accessible Seating booking? Experience a storytelling odyssey through a new world of imagination, discovery and possibility. If you are purchasing through the website or via the iPhone app or mobile site for an event with Mobile Tickets enabled, you will simply need to select Mobile Tickets in the delivery option menu. PLEASE NOTE: Children under 3 are welcome to join a family group/team, free of charge, however the course has not been designed to cater to . For example, if the ticket limit for an event is ten tickets then you could buy two and reserve eight, buy four and reserve six and so on. An event is displayed as "Allocation Exhausted" when all transactions for Ticketek's entire available tickets have been completed. Members can also access discounted movie tickets and earn Telstra Plus points on these ticket purchases. Placing seats on hold and redeeming them is limited to online transactions only. Type in a keyword (artist or event name, team, venue, state etc) in the Search field and click 'GO'; OR. You can check your gift card balance. Try the Fandango FAQ for more information. A total of 10% of the adult fare will be charged for the infants' ticket. If you don't opt-in during purchase, you can also opt in to Friend Spotter at a later date by using the 'Share and Save' button on your mobile tickets. If you are purchasing a concession ticket please have your student or pensioner ID card ready, as you will be required to enter your concession ID in some cases. These websites are not legitimate AMC partners and unfortunately AMC cannot honor confirmation receipts or other purchase evidence from these sites to retrieve tickets for guests. When booking from overseas, we recommend you choose either of the delivery options below when they are available: Ticketek is unable to guarantee ticket delivery by mail to overseas addresses due to the risk of post being lost in transit. Please read these Terms and Conditions carefully before purchasing a ticket. Print this PDF as this will be your access to the event. Are Refundable tickets offered on Gift Voucher sales? At venues using turnstiles, scan your Ticketek mobile ticket by placing your mobile phone with barcode displaying under the turnstile scanner. This may mean that the voucher was purchased prior to September 20, 2013 and can only be redeemed at a Ticketek Agency. However, if a customer does not complete their transaction, tickets are then released back and become available for another customer to select. Yes. We will be in contact with you within two business days of receipt of this information. You might find the following websites helpful if you want more information about ticket scalping: Yes, you can turn on and off notifications and location services at any time within the 'Settings' menu of their iPhone or the app?. Ticketek will only offer a refund or exchange of a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Consumer Guarantees Act 1993). How long are Ticketek Gift Vouchers valid for? Once a ticket is added to Passbook, you can the drag back of the event pass to initiate a manual update of details. As a separate SMS will be sent for each individual ticket, you also have the option of forwarding tickets to additional people at a later time. Can I purchase tickets through the mobile site? Each ticket is also sold subject to any additional terms and conditions of the Seller for the particular event ("Seller's Terms"). When purchasing tickets for a particular event you may be limited to a specified number of tickets. Full Ticketek Refundable terms and conditions of sale can be viewed here. Yes, on the payment page your saved credit or debit card will appear pre-filled in the card details section. To have a reserved seat for a child under 5 you will need to purchase a child . Lanyards are sent separately from tickets and should arrive at least two weeks before the day of your event. With a focus on superior customer service, innovative products and market-leading technology, Ticketek processes more than 18 million tickets to over 5,000+ New Zealand events per year. Where possible, we approach eBay, via its VERO program, to have copyright infringing listings removed from its site. We charge a small convenience fee per ticket purchased on our website and mobile app. If the number you have entered is definitely correct, it may mean that the voucher was purchased prior to September 20, 2013 and can only be redeemed at a Ticketek Agency. Concession tickets can always be purchased from your nearest Ticketek Agency, provided they are available. Yes, you can partially refund part of your ticket purchase if your circumstances meet the list of approved reasons. Still looking for answers? All refunds for cancelled or rescheduled events are managed by Ticketek directly. Ticketek New Zealand Limited (company no. The Payment Form will display detailed information on your ticket purchase. "Ticketek is a large business. Secure your seats today and get ready to feel the energy! If you arrive late, you may not be admitted until a suitable break in the event. If you are a My Ticketek member and you would like to subscribe: If you have several My Ticketek Sign Ins with the same personal details you may find that some of them are no longer working. Ticketek acts as agent for the Seller in the sale of all tickets. If you are using the Ticketek iPhone app, the mobile tickets will also be automatically stored in your Ticket Wallet when you are logged into your My Ticketek account.