why does ebay think my item is counterfeit

I have had a few people say they didnt receive their orders when I know I sent out to all of them. Other platforms I never had a problem with over 6 years. You must have done something completely against the rules in your communication with the seller -- such as feedback extortion -- if this is not the case with your scenario. Never rush a purchase. Ranked #1 by Security.Org and IdentityProtectionReview.com. A chargeback is essentially a forced refund: the bank (or PayPal) cancels a transaction, taking the money back from you and returning it to the buyer. 2 - Don't wait for the traffic, build it! Nonetheless, the site is saturated with imitation merchandise. Be cautious when purchasing items from the following list: This scam is clever because the deceit occurs offline after the eBay transaction is complete. They readily cooperate with law enforcement. 471 Mar 10, 2009 #1 I just got a very disturbing email from a buyer claiming my authentic item was a replica. It automatically sorts by recent items first. Review the sellers terms to ensure that youre protected if the seller doesnt follow through with sending the item.. The main reason to keep everything communication and payment on eBay is to take advantage of the platform's seller protections and money-back guarantee. eBay should explain why they take down my listings and ASSUME they are all fake. The scammer will ask for the victims gift card number to use as payment. I mean they might as well report every single listing as fake because who really knows what is fake and what is not? Unfortunately, Mercari and eBay typically side with the buyer from the start and we, sellers must jump through hoops to prove we are in the right. 12-31-2021 They are giving me zero evidence as to why my items are fake. We invest significant resources into creating a safer marketplace for our users. It is not a reason to flout the rules and relist. We do not claim, and you should not assume, that all users will have the same experiences. A buyer may see your item and offer to pay for it privately rather than using eBays official payment channels. The bad news is that eBay scammers are always enhancing and adapting their schemes to trick you into giving up money or sensitive information. I asked they why they are and they just told be there is a discrepancy in the listing. However, there are several key benefits that alleviate the concerns associated with buying big-ticket, rare, or collectible items online. They then try to trick you into rushing through a purchase so youll ignore any warning signs of a scam. Dollars. When your item is purchased, you get paid and eBay handles shipping the item to the buyer. Please refer to the actual policies for terms conditions and exclusions of coverage. For example, youre more likely to get your money back if you use a credit card or your paypal account [, Send fake emails to eBay users who didnt win an auction item and claim they have a second chance to buy it., Use the eBay messaging system to indicate theres a second chance to buy an item, but request that you wire the purchase price amount to a non-eBay email address. Did Scammers Use Your Credit Card? Other used clothing must follow our policy. I don't think it was from a vero member because it was two listings from different brands. The only difference between your story and mine is instead of a car its a 4 wheeler, and her husband died of a heart attack. Here are 11 ways that eBay shoppers can protect themselves against questionable sellers. If you buy them, we get a small share of the revenue from the sale from our commerce partners. Check to see if the image used to show the item is being used on other listings as well, or if its, There is little you can do to protect yourself if the item isnt covered by the money-back guarantee, so investigate the. Part of the reason why Folks could have received a counterfeit machine is because third-party sellers on Amazon can list their products under a brand's listing, making it tough to tell who. Read our first-ever Corporate Social Responsibility Report. Scan this QR code to download the app now. A buyer will offer to purchase your item and send a larger payment than required. An unauthorised reprint of a trading card. If youre unable to resolve the issue yourself, Afterward, make sure to leave negative feedback about the seller. Further, any testimonials on this website reflect experiences that are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. You'll also find many giftable items for the upcoming holiday season. The description herein is a summary and intended for informational purposes only and does not include all terms conditions and exclusions of the policies described. Limited offer! We're available 7 days a week. Check your tracking information to see if your item is marked as being delivered, which would suggest the package is yours. I then pack it and send it to E bays Global Shipping in Kentucky and send the tracking number to the buyer. Another issue that is unfair to sellers is when eBay calculates the exact shipping costs, but still takes a fee, leaving the seller to make up that loss. They receive an eBay order for my product, selling at a discount to undercut me, and receive payment. TECH WRITER, PRIVACY ADVOCATE AND VPN EXPERT, What to do if youve been scammed on eBay. Wow, I totally know now why my items are fake - because eBay (or whoever the heck it is) says they are without ANY evidence as to why. I appear to have been scammed after I sold a 450 pair of trainers on eBay about a month ago to a "buyer" in the US. They can claim the item was not received, claim a refund and make off with the expensive item. Learn how to spot these common eBay scams targeting both buyers and sellers, and learn how to avoid them. eBay scams typically follow the same playbook as other online marketplace scams: The good news is that if you know how to shop online safely and spot common scammer techniques, you can avoid falling prey to these scams. Because eBay and PayPal have a record of the transaction with postage, they need proof that you sent the item in the mail - which, of course, you can't provide. They remove it and tell you not to relist. If you signed up for Aura through a free trial, then your membership purchase date will be the date you signed up for your free trial, and you will have 60 days from the date you signed up for your free trial to cancel and request a refund. Examples of counterfeit products include: A replica handbag, watch or pair of sneakers. you can also report the seller and leave negative feedback. Counterfeit products are illegal and not allowed on eBay. Unfortunately, eBay scams are on the rise, and they occur despite eBays attempts to provide a safe marketplace to buy and sell. You close the listing and send the item, but either they dont pay, or they dispute the transaction with eBay, claiming the item was broken or that the listing was a fake. You attempt to return an item; but the seller doesnt follow the policy as stated in their listing. One Reddit user learned the hard way about this scam upon discovering that the seller was actually billing a different person as part of a potential identity theft scheme [*]. Generally, the safest way to get authentic items is to buy it directly from the manufacturer's retail store or website, but that's usually not the best option or an option at all. Be especially careful if youre linked to an eBay listing from a social post. Knowing this, some scammers will buy from you and then demand money be sent through private means so that negative feedback wont be left on your account. Be aware and act cautiously as financial dealings online can be risky no matter how careful you are. Perhaps if eBay banned such sellers with a zero tolerance poli. Counterfeit goods are not allowed on eBay. e-bay couldnt give two hoots for sellers as long as they are making money. If you get a freebie, assume its a scam and that the scammer is using stolen credit cards. The online auction site launched in 1995, and scammers have used it ever since. Now I received eBay buyers protection plan email and they are asking me to go buy multiple eBay gift cards to pay for it.I feel suspicious now. I am upset at eBay because they are not being transparent and they will never tell me what I am doing wrong with my listings. Anderson Maria is an eBay seller trying to tell me that eBay is trying to contact me through my email to confirm a payment with a gift card in advance to ship n deliver a motorcycle that Im interested in purchasing is this a scam? The scammer only needs to say they suspect something was wrong and most institutions will chargeback straightaway, regardless of whether they already have the item or what condition its in. Thats why eBay has a legitimate Second Chance Offer program that sellers can use when they have more of the item, the winning bidder didnt pay, or the reserve price wasnt met.. Legitimate reps will not ask for this information. You can also contact your local post office to try and determine where the package was delivered (and its weight) to gather further evidence for your claim. They may even provide photos of the broken item. He's used his expertise in footwear and the footwear industry to review all kinds of shoes from sportswear giants, well-known casual brands, and startups. All rights reserved. It is their site, their rules. On its Prohibited and Restricted Items policy page, eBay points out which items are prohibited from their listings: To identify an imitation item, look at all the pictures. Research the sellers history and inventory for signs that they could be a scammer. I just lost 900 dollars,because the person that said he was from ebay ,was truly a fraud..2/122, i have been an ebay seller for over 20 years and am being scammed more and more by buyers for so called damaged goods i always pack carefully and send tracked most of the time i believe they just have changed their mind but do not want to pay the return postage or they are looking for a discount so dame the item because they know ebay will refund them and since buyers had the right to leave a negative for buyers to warn other sellers it has become rife, I was going to purchase a car I found a 2006 nissan maxima for 800 they said they would ship it after I sent the pin numbers to as many ebay cards I need to make up 800 they said I would have 5 days to make up my mind if I want to keep the car they sent an invoice with the sellers name and my name Ive never used internet to buy a car I dont know if its a scam. View basket for details. ath Power Consulting was compensated by Aura to conduct this study. All ebay does is get a notification from the Rights Holder that XYZ needs to be removed. I saw a car in craigslist and when I contacted the seller she made a very heartfelt story that her husband passed away in COVID and she is selling his car very cheap 2011 Honda CRV for $1000. Consider signing up for Auras identity theft protection with credit monitoring.. We welcome your feedback. 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Its unfair they side with the buyers all the time. Haha, and how can I relist listings that have been permanently pulled from my account? Why fight a battle you can not win? Ebay does not peruse listings and determine which ones to take down or not to take down. If you think an item might be fraudulent, you can look for clues in the sellers history, feedback, and inventory., Here are some red flags that could indicate a scam listing:. Heres how these common eBay scams typically play out: eBay scammers post popular or hard-to-get items. While you may have to make a deposit for a vehicle purchase, dont pay by gift cards or other untraceable methods like wire transfers. From there, independent experts authenticate, price, and list your items for sale on eBay Authenticate. I don't think those brands team up on the same day to find a fake listing. As completed feedback cant be disputed, it places some people in a position where they feel they must comply or risk the integrity of their account. E bay is now forcing sellers to buy their shipping labels at a higher cost and still making a lot of money from it. I have checked thoroughly and this item doesn't breach. Nonetheless, the site is saturated with imitation merchandise. Incompetence I guess is highly valued at eBays headquarters. Never wire money to a seller or send a check directly. Copyright 1995-2023 eBay Inc. All Rights Reserved. - edited Buying products through eBay is usually straightforward, but some scammers work to defraud innocent people who are just trying to get a good deal. If youre the victim of an eBay scam, there are steps you can take to recover your money and protect others from the scam: eBays Money Back Guarantee helps protect buyers and sellers. There is one more scam that I have had to deal with. . eBays policies and security systems only protect you if the transaction occurs directly on their platform. Ok. another thing I can think of is the controller you sell may have the built similar to . Because eBay functions as an intermediary between private buyers and sellers, the idea of building an online reputation on the site is pretty important. Omg I JUST heard that same story!!!! It infringes on someone else's copyright It's prohibited for sale on eBay This isn't an exhaustive list - you'll find all the rules about what's allowed on the site in our listing policies. Its disturbing to me and I dont even know how long I am going to sell on eBay now because of this happening when I send my orders out every time I get an order. I called eBay and they said if the listing is even believed to be 99% real that 1% can still have the listing removed. Examples include fake, counterfeit, broken, or damaged items. Software, music, movies and other media must be original and not unauthorized copies. 60-day money back guarantee is only available for our annual plans purchased through our websites (excludes Amazon) or via our Customer Support team. No one can prevent all identity theft or monitor all transactions effectively. Savvy sellers can avoid getting ensnared by selling fake goods by taking advantage of eBay Authenticate. Counterfeit goods are not allowed on eBay. We frequently receive products free of charge from manufacturers to test. Theyll tell you to file a report with the police and then wash their hands of the matter. On eBay, you can find the right items, at the right priceworry-free! Counterfeit items include fakes, replicas, and any product that infringes on a copyright. I've never purchased a high-end watch or designer handbag on eBay, but I have made many successful purchases on the sitein the past. From having plenty of brands sell products directly through the site to offering extensive buyer protection, eBay is a surprisingly safe place to shop. We just accept it and move on. We want you to be happy with your purchase and are committed to making sure you can purchase items from eBay with complete confidence. Any listing removed was a warning. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Used underwear and socks are not allowed. Learn how your comment data is processed. Similar to the above scam, a fraudulent seller can place a fake Ebay customer service number on their profile or product page. 12-30-2021 The item you get doesnt match the sellers listing. This can include receiving a wrong or damaged item. She wants to return it even though my item states ALL SALES ARE FINAL. Let's say you have a designer handbag that you want to sell. Unfortunately for you, the item is a replica of the one you sent. If a seller urges you to pay off the platform especially through methods that arent reversible or traceable, including wire transfers, gift cards, cryptocurrency, Zelle, or Venmo its almost guaranteed to be a scam. Unfortunately, the items are affordable because they are counterfeit, or knock-off replicas. However, if you believe that the item you purchased is counterfeit, or doesn't match its listing description you may be covered by eBay Money Back Guarantee . Access your favorite topics in a personalized feed while you're on the go. Penalties range from having their listings removed to a ban from selling on the platform altogether. When the buyer contacts the seller to say they didnt receive the item, the seller claims the tracking information shows the item was delivered so the scammer doesnt have to refund the buyers money. Software, music, movies and other media must be original and not unauthorized copies. Always do your research on the seller by reviewing their feedback and selling history. I make listings for new items and then - BAM - a few (not all) are claimed to be fake with no explanation given - except that eBay claims the items I bought ARE FAKE! Authentic autographs and autographed items can be highly sought after items, and in some cases may be extremely rare and valuable. 12-30-2021 Realizing something was wrong, she tried to dispute the charge through her credit card company but was denied because the seller had proof of delivery. As a collector of sneakers and fashion, Amir is passionate about all things related to style. However, the company is not in financial trouble and is likely to continue to grow. 08:53 AM "As with most things, if it's too good to be . You wont be covered for non-delivery of items including: In this scam, fraudsters go through the sale as expected you receive a tracking number and there arent any issues with the payment process. I would like to know what makes my items fake because I do not want to get banned, but I guess it is too hard for eBay to tell me what is fake about my items. Identity theft and fraud protection for your finances, personal info, and devices. Perhaps the largest scam on eBay is the scam of shipping a falsely advertised item. If so, they have an obligation to be TRANSPARENT with their sellers because the sellers are the reason why eBay makes money! Artifacts, cultural heritage, and grave-related items, Government, transit, and shipping-related items, Hazardous, restricted, or regulated materials. Some scammers post on social media about authentic goods and then link to an eBay listing for a fake, fraudulent, or unbranded version., These scams can often be large operations like in the case of two Florida entrepreneurs, who were recently convicted of setting up dozens of eBay and Amazon FBA storefronts and selling ~$1 billion in counterfeit Cisco equipment [*]., Triangulation fraud is a sophisticated eBay scam in which fraudulent sellers use stolen credit cards to siphon funds from unsuspecting victims.. Gift card scammers reach out to victims by phone, email, or social media. So I get an e-mail from ebay saying two of my items are counterfeit. Be cautious of buying authentic items being sold at well below market value. Ebay isn't going to get into it with any seller as to whether an item is legit or not, so showing them proof of purchase won't help. Here's the situation. Browse eBay. They don't have to explain anything. They had reviewed my item and due to certain risk factors had deemed my item to be couterfeit . If you still need help, let us know your problem. So, I purchased the shipping label the cost was13.34 which was taken out of my Personal Banking Account but that never happen before, and no total was given me of the balance left from the sale of the boots. Think about it, how does eBay know for certain that every item they claim is fake - is actually fake? This leads you as the buyer to think youve received someone elses parcel by mistake, and you return it or take it back to the post office. By clicking Sign up, you agree to receive marketing emails from Insider Now, the brand is continuing its safe-shopping efforts with a new program called eBay Authenticate. Before joining the Insider Reviews team in 2017, worked as a freelance writer for Complex Sneakers and Sole Collector where he contributed to daily sneaker news and release dates, feature-length articles, and interviews with artists, designers, and athletes. Loophole on eBay! In the rare instance that you do have doubts about the authenticity of an item you've received, you can contact the seller, return the item in the same condition you received it in with the eBay Authenticate tag still attached, and the experts will re-authenticate your item. Unfortunately not everyone who gets caught for selling fake stuff on eBay is . The listings will often state that the item is authentic and include photos (stolen or faked) that will lead you to believe youre purchasing the real thing. (Never let the seller persuade you to move the conversation to an off-site email or messaging platform.). In order for it to work, sellers must provide proof of item delivery. Be especially cautious if youre buying a common item and the listing is significantly cheaper than other options. They should be able to show you a copy of their receipt or similar paperwork. We don't allow counterfeit itemsor unauthorized copies to be listed on eBay. Here are some of the most common eBay scams for eBay buyers: An eBay money-back guarantee protects buyers from fraudulent sellers, save for some exclusions. I would LOVE to know how to not have my authentic items flagged as fake because eBay wont tell me. Here are some of the most common ways eBay sellers are scammed. In addition, I was also warned concerning two adult DVDs; they were not, but, again I desisted. https://www.reddit.com/r/Ebay/comments/gcc0d1/false_accusations_of_counterfeit_items_on_ebay/. This jitem and countless others go unchallenged. But a search through eBay's recently sold listings is truly bizarre. Try to avoid buying items in categories that arent covered by eBays money back guarantee. I do not want to break any of eBays rules. I even mentioned a receipt and they didnt care. Each transaction creates the opportunity for both buyers and sellers to leave public feedback about the experience. Sellers of popular and desir. The only thing he said was for me to post the receipt in my listing to prove I bought it. Then reach out to the seller by opening up a return and requesting a refund. How Fake Stuff Ends Up on eBay - last edited on It is calculated using the information contained in your Equifax credit file. Heres where to find. I will not accept such horrible service. From 2013 through 2017, he served as senior communications manager for Terapeak, which offers marketplace research and listing analytics to online sellers. The buyer receives the item but claims you sent an empty box in other words, accuses you of fraud. Basically I find good items off Amazon and resell them on eBay. Image by Jo Zixuan Zhou The Balance 2020. did said person say they woud send you the motorcycle and the title and then you would have to pay? Items sold using a brand name or a brand logo must be original and made by the brand or manufactured on their behalf. 12-29-2021 Keep all communications and payments on eBay. You can make and print such but can not use copyright logos such as lego or any other trade marked or copyrighted (right owners) names etc Oh and as for you getting hit when other do not: easy, the bot found you, and or your listings are being reported. I know it's widely accepted that eBay has a bit of a reputation for being fishy, filled with scammers and counterfeit goods. This will help warn other potential victims., If you paid via a different platform, request a refund through the processor. Just ask MegaBloks. All they told me was to send the items back to the Minifig company and tell them to authenticate the items, which is absurd. After completing the sale normally, the seller will post the package with the correct address but the wrong name. The eBay transaction is listed as refused or returned, the seller gets the product back and keeps the payment, too. What another seller is doing is not relevant to the status of your account. So it can be quite hard to tell the difference between manufacturer approved replicas and fake products. I am not purposely trying to break the rules. The email will state that the payment will be released to you once you have proven that the goods have been sent. eBay . For example, they may ask for cash, bank transfer, check, money order or even gift cards. You may see a coveted item for sale and quickly purchase it, sometimes paying above market price to secure it. Know the value of what youre buying, and dont get blinded by too good to be true deals. Ebay always takes out the fees and send the remaining money to the Bank on file. Report a buyer if you think they have acted illegally or fraudulently here. The funny thing is there are lots of sellers selling the same items as me, but none of them get flagged, and they have worse pics or are selling fake Chinese knockoffs of TMC. ebay doesn't allow it, but they cannot check every item so they have the money back guarantee. Buyer Issues a Chargeback. We have credited all associated fees except for payments processing fees and the final value fee for your listing(s). In another version, scammers ask to confirm payment in advance with a gift card, perhaps in return for faster shipping or a discount. Scammers know this and will sometimes offer high quality, brand-name items for sale at a very attractive price.

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