eurostar cancellation insurance

0000224841 00000 n For terms and conditions for eVouchers and Paper Gift Vouchers please scroll down. 0000225009 00000 n Can I buy travel insurance with my tickets? - Eurostar ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-96702029', '');}, 'log_autolink_impression');airplane - very unlikely of course but also hugely expensive. 0000195781 00000 n 0000039426 00000 n 0000128070 00000 n Thats why weve teamed up with Allianz to give our passengers travel insurance. Eurostar train tickets can be printed at home using the Print-at-home facility onwww.eurostar.com. For annual multi trip policies, insurance is available to persons up to and including 64 years old at the start date of the policy. The agreement between you and us. Eurostar International Limited reserves the right to decline to accept orders where, in their sole opinion, they consider a promotion code is invalid for the order being placed. When you are making a journey and have to change trainsIf you have to change trains on a journey you are making, you will be responsible for transferring yourself and your luggage between the trains and, if necessary, between stations. Holiday cancellation insurance is included within travel insurance policies to help protect you if things don't go to plan leaving you unable to travel. Any change of ticket to a different date (or other change to any of the details of a ticket) must be made in accordance with the conditions applicable to that particular fare type, and may be subject to exchange and service fees where applicable and the payment of the difference in the fare. 0000164166 00000 n Air ambulances are covered within the country (say you break a leg on top of a mountain, the repatriation of you into the nearest hospital is covered). 0000166597 00000 n If the value of your new booking is greater than the value of your e-voucher, you will need to pay the difference. Your e-voucher codecan be found on the e-voucher email we sent you. Single trip cover can be purchased for trips up to 185 days. You can telephone Free Spirit on 0345 609 8864 or Mondial Assistance (UK) Limited FCA registration number is 311909. 0000264963 00000 n The expiry date of your e-voucher is the deadline for redeeming it. 0000206727 00000 n 0000165069 00000 n Registered in England. You agree to indemnify and hold harmless Eurostar International Limited against all claims, liabilities, losses, damages, costs and expenses incurred or suffered by Eurostar by reason of any breach of the responsibilities set out in paragraphs 8 and/or 9 above. 0000264420 00000 n To make a claim visit www.azgatravelclaims.com Travel insurance with Eurostar is essentially to cover you if you have to cancel your ticket because of ill health etc. 0000151852 00000 n Disruptions Information Hub - Eurostar 0000170780 00000 n It is your responsibility shortly before you travel to check for any changes to the timings for your train. Once they are regarded as abandoned, they may be sold or otherwise disposed of and the proceeds of the sale will be retained by us or otherwise dealt with by us at our discretion. 0000223564 00000 n 8. 0000176739 00000 n 18. Whether youre on a city break or business trip, make sure youre covered to enjoy peace of mind. 14. The applicable rules and procedure when submitting a request to the Mdiation SNCF Voyageurs are governed by a Mediation agreement (Protocole de mdiation) Eurostar International Limited has entered into. If any provision of this agreement is held to be unenforceable, in whole or in part, such holding will not affect the validity of the other provisions of this agreement. Regulation (EC) No 1371/2007 of the European Parliament and of the Council of 23 October 2007 on Rail Passengers Rights and Obligations (PRR) and all relevant national laws apply to travel on Eurostartrain services. 0000148208 00000 n Eurostar International Limited is an Appointed Representative of AWP Assistance UK Limited (trading as Allianz Global Assistance) which is authorised and regulated by the Financial Conduct Authority (FCA). 0000039363 00000 n Eurostar Cancellation and Possessions Insurance is underwritten by AGA International SA and is administered in the UK by Allianz Global Assistance. Click here if your service is cancelled and you need further info including how to request a refund. Service and exchange fees already paid are not refundable. Please note that no booking fee applies for customer paying with Eurostar gift vouchers. Data ProtectionEurostar International Limited will retain details provided to us by you in accordance with our privacy policy which is available onwww.eurostar.com. Claim for meals, accommodation and other covered expenses if you experience unexpected delays. If any part of these Conditions of Carriage is found to be invalid or unenforceable, that shall notaffect the validity or enforceability of the remainder, which shall remain in force to the fullest possibleextent. If your ticket is lost, stolen or mislaidThe safekeeping of your ticket is your responsibility. Claim for meals, accommodation and other covered expenses if you experience unexpected delays. Click here if your service is cancelled and you need further info including how to request a refund. www.freespirittravelinsurance.com Eurostar International Limited is an Appointed Representative of AWP Assistance UK Limited* (trading as Allianz Global Assistance) which is authorised and regulated by the Financial Conduct Authority under registration number is 311909. Bulk quantities of inflammable substances e.g. . 0000202542 00000 n Does anyone have experience of the *comprehensive* travel insurance offered as an extra? 32.1 This paragraph 32 applies where cancellation or delays affecting train services covered by your transport contract with Eurostar mean that it is reasonably expected that there will be a delay in your reaching your final destination under that contract of more than 60 minutes. 3. 5. Relief from Liability for Delay, Exemptions and Connections Tickets. 0000127886 00000 n Eurostar does not guarantee the security of the service and that unauthorized third parties may access your computer or files or otherwise monitor your connection. Any specific terms will be clearly specified in the promotional code voucher, email or any other media used to advertise the promotional code. Please check your confirmation email for your hotel's cancellation policy. However, we reserve the right to refuse to issue a replacement ticket where it is reasonable for us to do so: normally this will only occur in the case of suspected fraud or where we consider there may be security implications. 0000138835 00000 n 0000195585 00000 n You can reach them by calling the, Write to: Allianz Global Assistance Travel Insurance Claims Department, PO Box 451, Feltham, TW13 9EE or. This information will be stored in a central database, controlled by our administrative staff and will be accessible electronically. This is the version of our website addressed to speakers of English in United Kingdom. It is always wise for you to run an anti-virus program on all material downloaded from the Internet. E-mail: Insurance@allianz . 26. 0000194103 00000 n 0000189121 00000 n PDF Insurance Product Information Document Eurostar: your rights if your train is delayed or cancelled - are you Remember, this list doesnt cover absolutely everything, but its a good guide to what you can and cant takewith you. 0000224673 00000 n 0000144928 00000 n 0000174070 00000 n If you are older than the maximum age limit, you may be able to obtain an alternative travel insurance policy by contacting: Eurostar International Limited is an Appointed Representative of AWP Assistance UK Limited* (trading as Allianz Global Assistance) which is authorised and regulated by the Financial Conduct Authority under registration number is 311909. Charges/Liability for lost propertyWe may make a reasonable charge for the return of lost or unclaimed luggage or other lost property to the owner, depending upon the type of article and the period during which we have held it before it is claimed. Can I change the name on my booking? Eurostar International Limited is an Appointed Representative of Mondial Assistance(UK) Limited (trading as Allianz Global Assistance) which is authorised and regulated by the Financial Conduct Authority (FCA). 0000181308 00000 n Eurostar tickets are subject to availability, which may be limited. 0000190769 00000 n Unless agreed otherwise, English law will apply and all communications and documentation in relation to Eurostar Travel Insurance will be in English. Can I cancel and get a refund online? - Eurostar Help Centre Make sure you comply with the ticket gate closureand boarding time. 0000174919 00000 n 3.3 In relation to the app, except as expressly set out in this agreement or as permitted by any local law, you agree: (i) not to copy the app except where such copying is incidental to normal use of the app; (ii) not to rent, lease, sub-license, loan, translate, merge, adapt, vary or modify the app; (iii) not to make alterations to, or modifications of, the whole or any part of the app, or permit the app or any part of it to be combined with, or become incorporated in, any other programs; and. As that is what all responsible travellers do! 55. This is important - if you fail to comply with these processes and procedures, or fail to present the necessary documents,you may not be allowed to board the train, or if you are already on board the Eurostar train service, you may not be allowed to continue your journey on the Eurostar train service. Eurostar International Limited is an Appointed Representative of AWP Assistance UK Limited (trading as Allianz Global Assistance) which is authorised and regulated by the Financial Conduct Authority (FCA). Get a Cash refund. 0000272302 00000 n Quick Links: Book a ticket . Any other weapon made, adapted or intended for use as an offensive weapon. 2.5 We reserve the right at all times to withdraw the service, change the specifications, entertainment content or manner of use of the service in any way whatsoever. Amount of refund. If your ticket is defaced or damagedIf a ticket has become spoiled, or tampered with, or altered in any way, or if you have been issued with an electronic ticket and the barcode on the electronic ticket is not readable, then the ticket is not valid for travel. 0000421594 00000 n Labelling of LuggageAll your luggage must be clearly labelled with your full name, seat number and destination station. Travel using the promotional code is subject to availability and levels of availability to all destinations may change. 12. You agree not to use automated systems or software to extract data from Eurostar International Limiteds website for commercial purposes (screen scraping) and you acknowledge that screen-scraping of Eurostar International Limiteds website is prohibited unless you have in place a written licence agreement with Eurostar International Limited in which Eurostar International Limited grants access to you to Eurostar International Limiteds timetable information for the purpose of price comparison. 0000161434 00000 n 0000208173 00000 n They may be used as full or part payment against the cost of:- any Eurostar ticket purchased at the locations shown below; and/or- goods purchased at Eurostar outlets (for a list of these outlets visiteurostar.comor call the Eurostar Contact Centre as shown below).It may only be redeemed in the U.K, in person, at the following locations:- St Pancras International Ticket office- Ebbsfleet International Ticket office- Ashford International Ticket officeor by phone through Eurostars Contact Centre on 03448 224 777**.This voucher is not refundable or exchangeable for any form of cash or credit alternative other than described above.It will not be accepted if it has been damaged, defaced or spoiled or has been tampered with or altered in any way.Eurostar International Limited shall not be liable to any person in the event of a Eurostar gift voucher being stolen, damaged or lost, regardless of whether it has been used.Conditions of Carriage and fare terms apply for travel on Eurostar. 0000171511 00000 n Eurostar International Limited is an Appointed Representative of Mondial Assistance(UK) Limited (trading as Allianz Global Assistance) which is authorised and regulated by the Financial Conduct Authority (FCA). Read on to find out how to exchange your ticket or claim compensation for the inconvenience caused. Travelling to Switzerland, with Eurostar included in the trip. If your train is delayed for 60 minutes or more,you are entitled to claim compensation. TM. 0000249026 00000 n CAN I CHANGE MY MIND AFTER PURCHASE OF INSURANCE? The holder must return it and we may issue a replacement ticket . It's never good buying cancelation policy from the party who actually supplies your tickets. Re: Anyone with experience of Eurostar Travel insurance? 7. Withdrawal of ticketsTickets remain our property and if you fail in any material respect to comply with any condition governing its use, your ticket may be withdrawn or invalidated by our staff or agents. 0000019484 00000 n 0000217137 00000 n 11. In such circumstances a refund or exchange is only available where the ticket type allows and may be subject to exchange and service fees. 19. 0000222076 00000 n 0000191155 00000 n 0000248639 00000 n 0000214021 00000 n 50% of the value of the affected ticket. Electronic tickets will be sent to your nominated email address or can be accessed via our website: www.eurostar.com. Enter your details below to request an eVoucher or exchange your ticket. 0000168076 00000 n How to Get Eurostar Refunds | Step-by-Step Guide ), provided you can easily carry such articles and they can be fitted into the luggage spaces provided. 2 Important information Thank you for taking out Eurostar Travel Insurance with us. You and your travelling companions are strongly advised to take out adequate travel insurance. Eurostar reserves the right to refuse to honour any promotional booking or to recover the full fare for any booking if it considers there has been an abuse of this promotion or breach of the terms and conditions of this promotion. 0000433531 00000 n If you wish to cancel the contract during this period, and you purchased your insurance at the same time as your Eurostar. 0000175271 00000 n We may refuse to allow a group to benefit from a "group" fare when the members of the group do not have the same reason for travelling. Group Check-inMembers of a group must go through the ticket gatestogether (unless individual tickets have been issued), travel together throughout by the same train(s), and in the same class. Eurostar International Limited is an Appointed Representative of Mondial Assistance(UK) Limited (trading as Allianz Global Assistance) which is authorised and regulated by the Financial Conduct Authority (FCA). Was this answer helpful? You must observeand follow any other processes and procedures to protect the health and wellbeing of our customers and colleagues that are notified to you from time to time. 0000310568 00000 n 0000154795 00000 n Eurostar cancellation insurance - Review of Eurostar, Paris, France Eurostar International Limited cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website. 0000219328 00000 n 0000138496 00000 n 3.2 You agree that you will stop using, or modify your use of the service if requested to do so by any employee or agent of Eurostar. 0000162503 00000 n FCA authorisation can be checked on the FCA register at. Their no-fuss claims process makes it simple to get reimbursed you can submit online in just minutes, or by phone or email. 0000146937 00000 n If you have a trainonly booking and youre claiming an e-voucher because your train has been cancelled, the following applies: If youre claiming an e-voucher because youre due to travel before 30 September 2021, and you prefer to postpone your trip, the following applies: Eurostar paper vouchers may only be used in accordance with the terms and conditions. 0000203483 00000 n The decision of Eurostar in all matters under its respective control is final and binding. 0000144744 00000 n For customers outside the UK, call 44 (0)1233 617 575. 25. Anyone with experience of Eurostar Travel insurance? While Eurostar International Limited has taken every effort to ensure that the information contained within the website is correct at the time of going live, Eurostar International Limited cannot be held responsible for any errors and omissions or any information which may be incomplete, inaccurate or may have become out of date. Items containing incapacitating substances such as gas guns, tear gas sprays, mace, CS gas, phosphorus, acid and other dangerous chemicals that could be used to maim or disable. You must hold a valid ticket throughout your entire journey, retain your ticket until leaving the destination station and keep it available for inspection at all times. 0000135773 00000 n 0371 200 2457. or write to Allianz Global Assistance, 102 George Street, Croydon, CR9 6HD. If you attempt to travel without a valid passport or other necessary travel documents you may not be allowed to board the train. AWP Assistance UK Limited FCA registration number is 311909. 0000185694 00000 n 0000196489 00000 n Swords (ceremonial and real).Sword sticks & umbrellas containing a sword blade. C_4fMG_r[p1wxFD.Msnx6qot7+RfI.w[t? 0000175997 00000 n 0000118903 00000 n Important - COVID 19: If you are considering the purchase of a travel insurance policy, please make sure you carefully review the Terms and Conditions as well as any additional information provided, so that you will have a clear understanding of what is covered under the policy and what is not covered. 0000205123 00000 n 53. Eurostar cancellation, travel delay and baggage insurance is typically suitable for travel customers who . Where there are anyinconsistencies within these Conditions of Carriage, the condition more favourable to the passenger willapply. 0000039168 00000 n Any costs of return of items will be borne by the owner. If you are already on board the Eurostar train service, our staff may refuse to allow you to continue your journey on the Eurostar train service. WHERE CAN I FIND OUT MORE ABOUT THE POLICY COVER? Therefore you will already have taken out travel insurance anyway, with a reputable insurer, either for this trip or an annual policy. But going to remote mountain villages, with issues like air ambulance and potential medical repatriation, I've learnt to my cost it is not unnecessary at all. 5.3 You agree to indemnify and hold harmless Eurostar and its suppliers, licensors, officers, directors, employees, agents and affiliates from any claim, liability, loss, damage, cost, or expense (including without limitation reasonable legal costs) arising out of or related to your use of the service, any materials downloaded or uploaded through the service, any actions taken by you in connection with your use of the service, any violation of any third party's rights or an violation of law or regulation, or any breach of this agreement. 0000242295 00000 n 0000212050 00000 n Eurostar International Limited is an Appointed Representative of Mondial Assistance(UK) Limited (trading as Allianz Global Assistance) which is authorised and regulated by the Financial Conduct Authority (FCA). Whilst Eurostar International Limited tries to ensure all fares, conditions and times are correct it cannot be held responsible for errors or omissions. If you bought your policy at the same time as your EurostarTM ticket, call 03432 186 186, otherwise call 0371 200 2457 . 0000276279 00000 n 0000135201 00000 n 0000220237 00000 n If you booked at eurostar.com, you can cancel your trip and get a refund until up to 60 days after your planned departure - except on Netherlands routes. 28. In the event of a dispute concerning this policy the English courts shall have exclusive jurisdiction. This costs nothing and you should have one in any case when in Europe.. 60-119 minutes. 0000019960 00000 n 0000198664 00000 n Can I change my booking? 0000276772 00000 n Single Trip insurance cover ends on the expiry date shown on your policy confirmation, or your arrival back in the UK, whichever is earlier. Although missing out on your holiday might be disappointing, cancellation insurance can help avoid the further disappointment of losing all the money you've paid for it.

Ocho Plata Tequila, Best Face Masks For Skin Covid, How Many Federal Prisons In California, Unlv Baseball Commits, Articles E