You have up to 300 hours of Standard Definition (SD) or up to 75 hours of High Definition (HD) in storage space. Select "Xfinity Support" from that list, - An "Xfinity Support" graphic replaces the "To:" line, Type your message in the text area near the bottom of the window. Stay updated on the latest products and services anytime anywhere. How do I reset my optimum DVR? I have the same problem, I was wondering if I have to have the show on from the start to be able to Rewind on Shaw. 0 Yes, you can pause Optimum at any time. It worked fine yesterday but not today. It's so irritating. It happens on all channels. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. I just changed over from Telus and I was able to turn the news on in the last few minutes and rewind it to the start, but no FF is allowed with that feature, I guess it's so you have to watch the commercials. Privacy Policy. @3vny/_770bmTDu6h]k4rfRz`-z86Zr2eX_u\o0iXQU+Mn!3@~jFdX\B f*4K Cb8P_YpB_LL3aPh=nznk9|p62K+`+"DGWU5#2;>~zS].8%;I/h)#u_E!l~3h/LWB7Y. hb```b``:Abl,'x;5:H100madtAwlLa.aI20E),"'&n_&`ifjH1M~w; P bG!@69";HcJ:X}x|H1'Y ]A j:ck_.0 2 DVR also allows you to rewind and fast-forward live TV, pause a show, or even create your own instant replays. If they have, replace the batteries with new ones. Why does my DVR cut off the end of shows? The X1 boxes have this functionality with a DVR. Once these documents have been signed, Optimum will arrange for a technician to come to your home and install the necessary hardware. 0000010754 00000 n 0000012443 00000 n 0000002909 00000 n There is no rewind or ff working!! If youre interested in this service, contact Optimum for more information. The back arrows show on the screen and there's lots of buffer (as also proved by the ability to jump back) but it does nothing. This sub DOES NOT VERIFY Altice/Optimum employees except for u/ItsOptimum. Optimum is not available in your area, but we can help you find a provider that is. However, it is important to note that your service agreement may require that you pay a fee for the downgraded package and associated installation costs. How to stream Newsmax for free on DVR also allows you to rewind and fast-forward live TV, pause a show, or even create your own instant replays. Weve done the research and heres what youll need to update, pause, or drop your Optimum service. This website uses cookies to improve your experience while you navigate through the website. Next, select the TV that you want to connect Alexa to and tap Continue. However, there are a few ways to ensure you dont miss any of your favorite shows or important moments when they happen. Enter your zip code below to find internet and TV providers in your area. Could you first initiate a chat and start with your full name and address? hb```f``r``a`8 @1V 7a~iS1HE5#K,^;eYY1|&HH'=B")6t7+"\,U@Jbw$9RQ dd0J `-"` J x7a`lYXv\L'L>Lc*5Zf s) Ob+E{ `F The Samsung boxes are the only way to have full optimum tv without using the altice one modem router combo box, which is Obviously not while it is actually live, but if you pause or rewind or jump back then you are no longer actually live but in the buffer and so you should be able to fast forward through that buffer. Seems like a flaw in the system as it affects many many customers. This is usually positioned on the lower portion of the box and is a small, red Reset button. Make sure to mention the package you want to switch to, so they can confirm that is the one you want. If you want a response from the company it is best to contact Customer Support. Try swapping out the HDMI cable for a new one to make sure that it isnt damaged. +Press REC to get to Recording Options. They also include all the local channels (ABS, CBS, NBC, Fox) in the service, which is a great. Have you completed a cable box reset to any of the TV's, has there been any changes? The recording will automatically stop when the program ends. 0000003077 00000 n This cookie is set by GDPR Cookie Consent plugin. I've tried The sales departments hours are 8:00 a.m. to 8:00 p.m. WebA really cheap option is to recycle an old laptop hard drive and buy a HDD caddy for 3. Make sure you are signed in with your Xfinity credentials. These DVRs typically come with a basic remote, their own hard drive, and a variety of other features. Some cable and satellite providers offer set-top boxes with DVR functionality that also dont require subscriptions, as long as you are a customer of the provider. The functions work fine on recorded shows. Rewind a live They do have 'my5' (at least on my x90J), but the others are planned for this year, according to Sony. Your Shaw PVR cannot "fast forward" on a "live" feed, because the PVR has not yet received the stream. These cookies track visitors across websites and collect information to provide customized ads. The cheapest Optimum package is the Optimum 10 package, which starts at $24. Make sure all the connections are secure and tight, and if applicable, check for any kinks or bends in the coaxial cable. Disclaimer: This sub is not affiliated with Optimum or Altice USA in any way. Obviously not while it is actually live, but if you pause or rewind or jump back then you are no longer actually Lamps work. 8 How many shows can I record at a time on DVR optimum? A Digital Video Recorder, or DVR, is a simple way to watch your favorite shows. Optimum customer service is available from What can you do about your Optimum TV or internet service if youre leaving for Florida, spending the summer eating lobster rolls up in Maine, or moving out to Long Island or New Jersey? Your Shaw PVR cannot "fast forward" on a "live" feed, bec Yeah, live means it's happening right now, so aside fro Actually you should be able to fast forward a live feed. Lamps work. However, some platforms may not have this capability and you may not be able to view the replay. Making the decision to switch Optimum packages can be a confusing and overwhelming process, but with the right information and assistance you can quickly and easily downgrade your package. Timeshift / Pause Live TV on 2021 Sony Android TV Ive had this system for about two years now. Jericho, NY 11753. When the front panel on the digital cable box displays the time, the reset is complete. To view your recordings, simply go to the My TV menu and select Recorded TV. Does it? See also: Optimum Overview | Optimum Channel Lineup | Optimum Internet | Optimum Bundles | Optimum Customer Service | Optimum Availablity Map | Optimum Hidden Costs. It also has apps for Android and iPhones, dedicated apps for Mac and Windows, and you can watch on select smart TVs from Amazon Fire TV, Hisense, Roku, Samsung and Vizio. Optimum: My live rewind feature is not working | Dec 28, You can't fast forward live tv unless you have previously paused it or have rewound it. System refresh works for a while, but continues to happen often. I did the system refresh to fix my problem rewinding live tv and now I cant even pause it. So irritating My X-1 box just stopped rewinding and pausing today. Spontaneously. 'American Idol' top 12: Luke Bryan shocked at Olivia Soli elimination If the cables are securely connected, try unplugging the power cord and plugging it back in. Also, have you had a chance to reset your box to see if it helps? There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. 0000014111 00000 n During the reset process, the digital cable box will display hold followed by turn on. aq|Y:V)3 I reset the box daily, but the problem returns, normally within 24 hours. Press the PAUSE button, and wait 30 seconds. Thanks in advance. Cookie Notice Enjoyed it because I could fast forward, pause, rewind and now when I try to do that this is what I get This set up top box doesnt support it. So whats going on?? Why are my attachments locked on Cold War. The Xfinity Stream app and stream website do not have the option to pause live TV. Optimum is owned by Cablevision and includes the service to former Bresnan Communications clients. WebGo with Google's tv offering or literally anything else. After that, you will need to re-enter any programming information (such as parent control settings, additional equipment like a DVD player or VCR, or channel favorites) that was stored in the device before doing the hard reset in order for your cable box to function properly. With Optimum FlexAbility, youre in control to choose the DVR that works for you. All rights reserved. Optimum TV Remote control sticking on fast forward and rewind Love, who won over the judges with a performance of her original song Boulders on Sunday, failed to score a spot in the top 12. The cookie is used to store the user consent for the cookies in the category "Other. Depending on your account, there may be a small fee for this. F1 LIVE: Azerbaijan Grand Prix latest - Live - BBC Sport Unfortunately with them being so big I think they lost communication with customer feedback. During the reset process, the digital cable box will display hold followed by turn on. I'm running into the same problems. Reddit and its partners use cookies and similar technologies to provide you with a better experience. It sounds like the only solution is to drive 30 miles and exchange it at the nearest Xfinity store. PAVA "@;`DQ0`ijNuDQ#peB&jqN}zy39=s~.# K$I)E9Y* G&rwmY-[z?/{X laAa7d*R.Z\QN!rs So irritating. 87 0 obj <> endobj xref No you cant rewind it, but you can click the Start Over button to watch the program from the start, even after it has already begun. Canceling Optimum service. I'm having the problem on more than one TV. Hi there @Jparsons! 115 0 obj <>/Filter/FlateDecode/ID[<17496DD28B053A47BCB3598E83DC95FA>]/Index[97 30]/Info 96 0 R/Length 89/Prev 107423/Root 98 0 R/Size 127/Type/XRef/W[1 2 1]>>stream For a list of helpful threads please check the sidebar on old.reddit.com/r/optimum. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. This will stop all of your How to Change or Cancel Optimum Service | CableTV.com and our Another button -- the "<<" -- should switch the video to "slow reverse". We also use third-party cookies that help us analyze and understand how you use this website. You can also use the Optimum DVR service to record your shows and watch them later on your own time. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. forward or rewind live programmes I need help before I decide to cancel my service. Can't rewind To be able to do this, Xfinity would need to store the paused data in the cloud. A digital video recorder, commonly known as a DVR, is a device that records television programs. Cloudflare Ray ID: 7c066a272a3007c9 I'm tech savvy as shit. I just switched to Comcast and love the service in general but this daily reset is going to shorten our relationship. How many shows can I record at a time on DVR optimum? 66.33.216.187 0000126097 00000 n Thanks so much for taking the time to reach out to Xfinity Support with Digital Care here on our Community Forum to voice your account concerns. How to Change or Cancel Optimum 1 Moving Optimum service. Check out Optimums moving form to make sure you can transfer your Optimum TV or internet service. 2 Pausing Optimum service. 3 Transferring Optimum service. 4 Adding to Optimum service. 5 Troubleshooting Optimum service. 6 Canceling Optimum service. The cost of the service varies depending on your plan and modem. WebLive TV If I miss the start of a live program, can I rewind it? Hey there @user_8f5309, thanks for reaching out! You can still fast forward, rewind and jump using the Pressing this Reset button can help to solve a variety of issues with your cable. The homeowners just want to watch TV that isn't complicated. 0000000896 00000 n . Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. System refresh works for a while, but continues to happen often. After a technician has installed the new package at your house and all other requirements have been met, your Optimum service should be downgraded. Saturday's new independent sprint day was an interesting event - on and off track - and saw Sergio Perez claim another street track victory to close the gap on Max Your IP: To send a "direct message" / "private message" message to Xfinity Support: Click the "Direct Message" icon or https://comca.st/3HIAjwK, Click the "New message" (pencil and paper) icon, The "To:" line prompts you to "Type the name of a person". @user_0ed6e9 I don't believe it has anything to do with the Xbox gaming box. This cookie is set by GDPR Cookie Consent plugin. Seven Optimum Stream TV boxes, but I just checked their channel lineup: Funny or Die channel, Mr. Bean & Friends channel, Just for Laughs channel. Unplug your cable box from either the wall outlet or the box itself. You will also need to discuss returning any equipment that was provided with your current package and make sure it is returned in a timely manner. When watching live TV, for instance, Global Morning News, I cannot rewind or fast forward. 1. 0000002964 00000 n endstream endobj startxref First, you will need to contact Optimum customer service and explain that you would like to downgrade your package. This package is perfect for those who do not need a lot of internet speed or have basic phone and TV needs. If you have an Optimum digital cable box, you can use your Pause button to pause Live TV. 0000008424 00000 n I cant fast forward.I cant pause I cant replay nothing. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Click to reveal Which is the best DVR service on the market? If you dont have one or dont remember it, go to optimum.net/idhelp or Channel 903 on your TV. Standard Live Cable TV channels: CNN, Discovery, Lifetime, etc. 0000151103 00000 n I get a message that the set top box doesn't support it. Is this the first time that you've run into this issue? 200 Jericho Quadrangle Your PVR should be buffering the "live" feed, which should allow you to "rewind". YouTube TV allows for rewinding live TV on Roku and Google Chromecast with Google TV. But for the life of me I cannot figure out how to setup a home with Altice/Optimum service onto seven televisions. WebIf you are connecting to a Dish TV, you will have to go into your TVs settings and enter the code that appears on your screen in the Alexa app. It is the X1 Xfinity box that is being referred to. Click the "New message" (pencil and paper) icon, 3. 0000003188 00000 n Optimum gives you lots of channels for decent pricing, but youll have to watch out for hidden fees.Does Optimum have fees? Pause, rewind, forward live tv | DIRECTV Community Forums Here, youll be able to browse through all your recorded programs, search for specific recordings and set up Pause/Resume & Chase Play for recorded programs. This lets you start, stop and manage recording from outside the home, as well as search for programs, set up auto recording for your favorite shows and receive recommendations for programs to record. To perform a hard reset, you will need to unplug the device from power and wait at least 15 seconds before reconnecting it, allowing the device to completely reset. 0000008965 00000 n If your DVR cuts off the end of a program, this is due to a delay in processing the signal through the cable system. Its also possible to control your recording from anywhere by using the Optimum App, either on a mobile device or computer. The quickest and easiest way is to log into your Optimum account and select the Pause option. The form covers account transfer scenarios like changing your account name after a marriage or transferring account ownership if the old account holder passed away. I believe the buffer was 2 hours however using the Samsung built in timeshift it appears that I have to manually activate it in order to have this facility? WebWednesday, September 1st, 2021 7:24 PM Closed Can't rewind pause or fast forward my live tv Having issues with my tv not rewinding, fast forwarding or pausing. Your PVR should be buffering the "live" feed, which should allow you to "rewind". Press the "pause" button your remote, to show how much of the feed is buffered. One button on your remote should go "back" 15 seconds, each time that you press that button, to the limit of the amount of buffered content. Does it? I did a reset 20 minutes later, and nothing changed. The functions work fine on recorded shows. Second, check your remote and make sure the batteries havent run out. It depends on whether the live stream is being hosted on a platform that has the replay capability. Wifi/Router: eero Pro x3 (house has full coverage, no dead spots), STBs: Samsung SMT-C5320 x7 (Four of them are now dead and no longer power on), Coax: run all throughout the house for the 7 STBs, Television service with Optimum/Altice on the 7 televisions. To record on your Optimum TV, you need to have an Optimum-enabled digital Set-top Box or a TiVo device, as well as an external storage device (e. g. DVR, USB flash drive, etc. ) Share 1. Same problem here. The service is available with Optimums digital television packages, and customers can choose from the standard Optimum DVR system or upgrade to an Enhanced DVR that offers additional features such as recording four shows at once, programming activities, and more. Scan this QR code to download the app now. These cookies ensure basic functionalities and security features of the website, anonymously. This sub DOES NOT VERIFY Altice/Optimum employees except for u/ItsOptimum. The recordings are saved on a hard drive, so you can access them any time you want. 0000001788 00000 n So, on top of your monthly Xfinity package bill, you could be looking at at least a $17.50 bill for the X1 experience. Press Enter to send it. Some of these boxes are advertised as lifetime or commitment-free, although they may require an upfront charge or be bundled with other services. Now I cant do none of that. Manage your DVR on the go Manage your recordings anytime, from anywhere using optimum.net or the Optimum App. It comes with up to 10 Mbps of download speeds, unlimited local and long-distance calling and up to 220 channels. Optimum also offers VOD (Video on Demand) and network apps such as WatchESPN and other apps that offer access to the latest shows and movies. I'm having the same problem. ;221dM8p1Ia=;C07c.7>=430afD MzP endstream endobj 88 0 obj <>]/Pages 79 0 R/Type/Catalog/ViewerPreferences<>>> endobj 89 0 obj <>/Font<>>>/Fields[]>> endobj 90 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC]/Shading<>/XObject<>>>/Rotate 0/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 91 0 obj <> endobj 92 0 obj [/Separation/Black/DeviceCMYK 106 0 R] endobj 93 0 obj <> endobj 94 0 obj <> endobj 95 0 obj <> endobj 96 0 obj <>stream I dont understand what happened I was able to pause, fast, forward rewind. Every Samsung STB out of the house (because they keep failing). Confused: Starting over with home TV setup : r/OPTIMUM - Reddit Some packages come with access to DVR service while others do not. WebIt's the deadliest job on Earth: crab fishing off the Alaska coast o See more. DVR for Optimum TV will automatically rewind and record up to one hour of the current programming. Can't rewind or fast forward on my TV during live shows. Do not ask or give PII. , I've been a loyal customer for 4plus years now and this is truly annoying the heck out of me, Hi, @user_cf5646. You also get access to Optimums network of WiFi hotspots and its On Demand library, so you can enjoy streaming media on the go. Rewinding requires the Cloud DVR option added to your plan, and watching a recording (not live TV). 0000013294 00000 n Thanks for bringing your TV plackback issues to the attention of our community! To transfer an Optimum account, fax Optimums account transfer form to +1-516-803-1688 or mail it to Optimums office: Altice USA Please feel free to shoot us a private message with your full name and complete service address so that we can get to work on this right away for you. Looking at the alternatives I've decided to go with an external USB HDD and use the recording function of the TV. 2010-2023 CableTV. To cancel Optimum service, call Optimums local customer service line for your region. I too am having issues rewinding. We are so glad to hear from you and want to assist in any way that we can to get this addressed and resolved for you. Google is king of the cloud and their big selling point is their awesome DVR service. o8Iq6;5S1A_hV1HvUqRfJTF/ZA O"$RfQ2X An official employee, such as myself or whoever is first available, will respond. Your Digital Box does not have an Expander connected and/or your Digital Box does not have an internal hard drive. Actually you should be able to fast forward a live feed. The cookie is used to store the user consent for the cookies in the category "Performance". + Visit optimum.net, sign in with your Optimum ID and password, and select DVR next to TV in the top navigation bar. Can't rewind or fast forward on my TV during live shows