ReadMore, See spectacular volcanic activity. It is absolutely not worth it. Contributions should be travel related. Professional photographers specialize in candid photography, classic portraiture, and artistic photography during sunrise and sunset. I only share this because I actually like Marriott. ReadMore, A thrilling descent down a famous crater ReadMore, One of the most beautiful views on Earth ReadMore, A Polynesian feast with music and dance. Guests can enjoy a ), Individuals who are exercising outdoors, including running, biking, and swimming and who are able to socially distance while doing so. Unless youre looking to be trapped into debt and letdowns avoid Marriott timeshare. Marriotts portal to view and exchange points is extremely convoluted and not user friendly. At your convenience, we kindly ask for you to call our main hotel line and ask for the Manager on Duty. You will be subject to the third partys terms and conditions and privacy policy. Absolutely incredible stay. Enjoy complimentary wireless Internet in all villas, and public areas. We were open to buy MVC but at this point, we don't see that happening. All Rights Reserved. RESERVE NOW. Sure enough they were dirty with stains. Marriot is NOT what it used to be. Jess was extremely helpful in providing all services for pleasant stay. Real-time inventory management and booking software by RealTime Reservation LLC. This was not something we intended for them to have to handle or be financially responsible for, nor did we agree to have their names included in the contract with MVC. This is a time share operation. The timeshare salespeople, specifically Joaquin Boadella & Brooks Bohon, lied to my wife and me and continued to lie to keep my business by not letting us out of our contract. We rented cabanas at $150 per day for two days ( non refundable) when we made our reservations only to find out on arrival they were on the back side of the pool with a wonderful view of the backs of poolside chairs and people's backs and bald heads. language, whether its just a rating or contains comments as well, etc.). Hi there. The MVC manager Brittany was very rude and not helpful. You will be able to view the locations of the cabanas and casabellas and reserve directly from this website. We called again to get help. Languages spoken by staff: Kauhale Market is open daily 6:30a.m. to8p.m. Mauka Makai is open from 7 a.m. to 10 a.m. daily. AND THIS IS THE WAY WE GET TREATED? (Until we meet again), This is the version of our website addressed to speakers of English in the United States. Try again. An amazing master bath with tub and huge shower is a nice addition. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. All in all, we can't recommend Westin Nanea Villas now. Please complete all fields. Today was quite the twist. Guests can enjoy a meal at the on-site restaurants Mauka Makai or Inu Pool Bar or unwind in the on-site fitness center. We were told.to come back in 15 minutes to check. Find out what food and drink options you could be enjoying at this property. That seemed strange as there seemed to be almost o o e else around. Only opened April 15, 2017. Good food but terrible service!!! Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. They told her that the loan payments and maintenance payments would be about the same as the original contract, and that was a total lie.My daughter was not the decision maker, I am the one who would be paying and the agents did not disclose or discuss the upgrade program terms with me. We might be old, but we will go down fighting. Certain services and amenities may be reduced or unavailable as a result. We were told.to come back in 15 minutes to check. Sign up for notification emails , Timeshares for sale at The Westin Nanea Ocean Villas, Get alerted as soon as new resales are added. Please know that this is not representative of our standards and will make sure that your situation is addressed. We were told.to come back in 15 minutes to check. Not to mention the cabanas are side by side only four feet apart. This material is intended to encourage the sale of all-villa resort interests classified by state legislation as timeshare sales. We are both on fixed SS income and food stamps. First Name is required. Marriott has been very difficult to work with and have lied to us on multiple occasions regarding our timeshare. Returned in 20 and were told they had us a better Villa and it would be ready in 15-20 minutes. When received I was shocked because in this deal we went from having our mortgage loan paid off with maintenance fees of $1100 a year to a new loan balance of $30,813 with monthly payments of $532.28 with annual maintenance fees of $2800. Welcome to The Westin Ka'anapali Ocean Resort Villas North Escape into beauty and tranquility at our Maui beach resort A truly unforgettable getaway awaits you at The Westin Ka'anapali Ocean Resort Villas North. WHAT? We tried to combine our Marriott and Westgate timeshares under one account for our convenience at Interval International. Set on twenty-six acres of lush, tropical land and infused with a variety of Hawaiian design elements, The Westin Nanea Ocean Villas blends a top-notch vacation experience with the authentic history and culture of Hawaii. We hope to hear from you soon and look forward to restoring your faith in our resort. Again, lack of staff and prior training are the issue here. Your spacious one-, two- or three-bedroom villa comfortably accommodates up to eight adults in as much as 1,470 square feet. Children 12 and above are considered adults at this property. However she told me that the agents set up the contract so that the 7 day rescission period began the day SHE signed the contract, even though I had not even viewed the paperwork on the day the cancellation period ended. Marriott is selling more and more points every day to unsuspecting people making it almost impossible to book a vacation when you want to go. Practically everything that theyve told us was either false or misrepresented. Please continue to check this website frequently for updates prior to your upcoming reservation. ReadMore. ReadMore, Go below in dry, air-conditioned comfort ReadMore, The ultimate evening relaxation. Marriott daytime and overnight guests can now reserve cabanas, pool chairs, and more with just one click thanks to iPoolside. Balance historic museum tours with rain forest hikes to 400-foot waterfalls. For poolside lounging, bar service or a more casual all-day dining experience in Lahaina, visit Inu Pool Bar for lunch or dinner. I then asked the person doing our registration point-blank can you assure me that no one is going to try to sell me something at this meeting on Friday? Visiting the pool involves health and personal . The best activities fill up quickly. Review tags are currently only available for English language reviews. The Westin Kierland Resort. Tripadvisor performs checks on reviews. ! Your attitude about the cash cow customers is appalling. My husband and I stayed in a two bedroom villa at the Westin Nanea for 5 days on a preview trip from Westin. Plus, my Bonvoy status should be titanium rather than platinum. We look forward to being your home away from home at The Westin Nanea Ocean Villas for years to come. To learn more, please see destination-specific information below and reference our Face Covering Requirement information. Mahalo for taking the time to provide us with your review. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. This year is the worse vacation season we've ever seen. Lacked customer service. Try this website - nanea.ipoolside.com. Samoa Leilua got us our room and did a fantastic job accommodating us, super helpfulshe spoiled us! Nice.My CASE NUMBER is # - - - - - - with MARRIOTT:NOTE TO SUPERVISOR: DEAR SUPERVISOR, PLEASE JUST EMAIL ME REGARDING THIS ISSUE AND YOUR FIX. Claim your profile to access Trustpilots free business tools and connect with customers. A new way to share and get vacation recommendations on vistana.com. There is also a sofa bed in the main living area. ConciergeRecommends, Fantastic dive sites abound off Maui. Again we called housekeeping and when she removed comforter and sheet a blood stain was revealed on the mattress cover. Location: Main Pool Find the perfect place to stay and get the exact condo accommodation you choose. Reset Password. We confirmed that is was okay to bring another couple before finalizing. Their answer was that you could use the Westin property amenities next door. The Westin Nanea Ocean Villas, Ka'anapali, 45 Kai Malina Parkway, Vistana Hawaii Tax ID # TA-139-329-5360-01, Lahaina, HI. Additional sorting options might be available (by type of traveler, by score, etc). The financing was done under my wifes name knowing full well that she doesnt work, and Im retired. However, we now know that booking vacations with them is an ABSOLUTE NIGHTMARE! First Name is required. Westin Nanea offers furnished villas featuring flat-screen TVs, fully equipped kitchens and washer/dryer. We finally discovered the issue keeping this from happening was YOU, Marriott! We use dedicated people and clever technology to safeguard our platform. It goes against our guidelines to offer incentives for reviews. There are plenty of on-site diversions to keep the entire family entertained. The nearest airport is Kapalua Airport, 2.5 mi away or Kahului Airport, 17 mi from The Westin Nanea Ocean Villas, Ka'anapali. We voiced our complaints to Charles Buckley, the Director of Sales, but he never responded. A favorite for guests and locals alike, Dukes pays homage legendary Hawaiian surfer and waterman Duke Kahanamoku. 17028365900. They would have access to Disney World specifically through Sheraton. We didn't expect ocean view but certainly not the parking garage. Clean, fresh and not to overwhelming. They gave us a complete runaround when we tried to work with them to get out. All Rights Reserved. After you book, we'll provide details so you can contact the property directly. It is amazing to think that a company as large as Marriott Vacations Worldwide (and the at least 5 more brands they operate under) that our letter sent to a Senior Leader would result in a form letter equating to to bad, so sad, call an 800 number. Took a while to get it. Share the love with fellow travelers today! Visa, We were wrong. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We've had numerous problems finding properties that we would like to stay at (lack of availability) and in some cases it would be CHEAPER just to pay the nightly rate at their resorts instead of using MVC Points. This is neither an offer to sell nor a solicitation of offers to buy in any state or other jurisdiction in which registration requirements have not been met. more. I am a Marriott hotel user, and have Titanium Elite status. Time: 10a.m. to11a.m. Exclusive on-site provider with the only homes meeting the AAA four diamond designation at Honua Kai since 2012. Enjoy a hand crafted cocktail like the Lahaina 78, or the Acai Berry Mojito while you take in panoramic views of the ocean and K'anapali Beach. H----- @ ------(as in your files) I CANNOT BE EXPECTED TO WAIT FOR A CALL BACK IN DAYS. We have not been happy with our timeshare whatsoever. Ideally, we'd publish every review we get, positive and negative. Find live music daily and Hawaiian-influenced cuisine featuring fresh, sustainable seafood at this oceanfront restaurant that pays homage to its namesake, legendary Hawaiian surfer Duke Kahanamoku. My team members and I are truly local experts. The MVC annual maintenance fees were also totally misrepresented. Senior citizens and those with underlying medical conditions are especially vulnerable. The Westin Nanea Ocean Villas, Ka'anapali is located between North Kaanapali Beach and the mountains of West Maui. It had residue of Pizza or sauce from previous guests. The full service restaurant is not open. Edited: 1 year ago Don't do it regardless what you are offered unless it's free. WestinNaneaVillas, Front Office Manager at The Westin Nanea Ocean Villas, Ka'anapali, responded to this review. | We did. Samoa and Jade are exemplify the spirit of aloha. Were excited to hear about your favorite activities and dining experiences. ReadMore, One of the ultimate Maui excursions. Total fabrication, good luck with resale! They con folks into signing the paperwork which they rush through and dont disclose the important financial information. Reviews on Westin Nanea in Maui, HI - The Westin Nanea Ocean Villas, Ka'anapali, The Westin Ka'anapali Ocean Resort Villas, Sheraton Maui Resort & Spa, Grand Wailea, A Waldorf Astoria Resort, The Westin Maui Resort & Spa, Ka'anapali, The Ritz-Carlton, Kapalua, Honua Kai Resort & Spa, Blinnk Photography of Maui, Wailea Beach Resort - Marriott, Maui, Blinnk Photography Surprising - they still didnt sort it and asked me to leave while they will send me emailOverall horrible experience- I was keen on buying membership but this experience turned ne off , if this is how Marriott vacation experience is like Feed back of our experience, NANEA OCEAN VILLAS--TIMESHARE SCAMVistana and Marriott companyI am a victim of a scam by a timeshare company Vistana Portfolio Services they are part of Marriott and I used to be loyal Marriott customer but no more. The get their act together in the future.More. Seems repairs eeded to bbe made. Marriott Vacation Club is the primary timeshare brand of Marriott Vacations Worldwide Corporation. I wish we would have never purchased into Marriott Vacations. We requested other accommodations and were told they were booked but would try to find something. We were told we could use the timeshare often and could travel to international destinations. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Balance museum tours with rain forest hikes to 400-foot waterfalls. I will be sure that Iris, Carolyn, Jess, & Burton are recognized for their service excellence. Step outside your villa retreat and embrace a welcoming abundance of amenities at every turn. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Upon checking into our room my wife discovered that the microwave was not cleaned. Checkout:10a.m. Activity Schedule|Announcements | Resort Policies | Accessibility. What other views are available? Furthermore, our maintenance fees have tripled since we first purchased. Our newest collection of villas offers 3-bedrooms with over 2,000 square feet of interior living space as well as a 500 square feet of private lanai. Our timeshare has been worth our investment however the constant trying to upsell is extremely annoying. When we arrived ( after driving 2 days in a car with 4 kids) we were escorted into A semi private area where we were offered beverages and snacks. Marriott even went as far as telling us the beaches were closed, they were not closed when they told us this. What does that say about Marriotts ethics? They sell the package but then never answer the phone to actually book the dates! There is no opportunity to rent out the unit since we cannot even use the timeshare when we want to travel AND, since they have now told us that this has zero resale value, there is no opportunity to sell it back. Seemed more interested in flerting with guys than taking care of her customers. Our all-villa resort rentals feature spacious living and dining areas, full kitchens and remarkable ocean or resort views. These factors gave us the reassurance that this purchase was in the best interests of our family. They dont buy it back when you realize how lousy their timeshares are. We found this unacceptable after traveling 4000 miles expecting a better view. Most have been terrific. They (Westin & Marriott) have received my money on time but are unwilling to provide the status and benefits theyve promised. With beautiful year-round weather and gorgeous tropical landscapes, Maui is the ultimate vacation destination. DIDN'T FIND WHAT YOU WERE LOOKING FOR?Tell us a little more so we can add your activity in the future. I wish we would have never purchased this and I would advise anyone DO NOT DO IT!!!!! When the sun sets behind the palms of Ka'anapali, sink into your Westin Heavenly Bed. We received the contract on August 21, 2021, and we emailed a cancellation request on August 31, 2021, just before midnight. We were told that we would receive amazing VIP benefits if we continued to upgrade our ownership, including priority booking of rooms and resort events, travel booking services, and so on. Best Hawaiian island to visit with family, The Top 5 Beaches around the World for Romantic Sunsets, Experience Paradise From All Sides: The Top 3 Coolest Tours in Hawaii, The 2 Best Places for Group Stays in the Aloha State, 5 Essentials to Pack When Flying to Paradise with Little Ones, 5 Maui Adventures for a Secluded Holiday in Paradise, 130 Kai Malina Parkway , Lahaina, Hawaii 96761, Accommodations for Guests with Disabilities. 45 Kai Malina Parkway, Vistana Hawaii Tax ID # TA-139-329-5360-01, Vacation with Confidence: Our Next Level of Clean. You will be subject to the third partys terms and conditions and privacy policy. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. The staff were happy, all smiles and seemed to really enjoy their jobs. This property has taken extra health and hygiene measures to ensure your safety is their priority -, One-Bedroom Villa with Balcony and Resort View, Two-Bedroom Suite with Balcony and Resort View, Three-Bedroom Suite with Balcony - Oceanfront, Two-Bedroom Villa with Balcony and Resort View - Hearing Accessible, One-Bedroom Villa with Balcony and Resort View - Hearing Accessible, Two-Bedroom Villa with Balcony, Resort View and Adapted Tub - Mobility Accessible, Destinations, properties, even an address, 1708660,1720070,1721720|3,1709670|3,1720070|2,1721460,1718430,1726110|2,1728620,1716160,1718400,1709670,1728350,1726110,1718400|2,1715610,1716160|6,1728180,1727980,1728350|4, Personal or sensitive info (e.g. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We didn't expect ocean view but certainly not the parking garage. Kauhale Market has island goods and grocery items to stock your villa during your stay. )We pay our timeshare costs in a timely manner. You are only blocked from performing the attempted action on the live website, known as "Production". Marriott's website is nothing short of shameful; it is extraordinarily slow and when you try to book points you routinely get a message "Fatal Error Searching Availability". Nothing is ever free!! In addition, experiences like adventure rafting, helicopter tours, parasailing, scuba diving, zip lining and a Wailele Polynesian luau can all be booked for an additional fee. ReadMore, Travel the unforgettable Road to Hana. The kid's pool is great fun with a slide and spouting turtle fountains. 808-662-6300 To Marriott, You are holding our timeshare hostage:1) You have either ILLEGALLY PAID DUES TO VACATION CLUB AGAINST OUR WISHES which is what Interval International says it looks like you did.2) OR you have LIED to us and YOU DID NOT RELEASE OUR TIMESHARE from your Vacation Club. I WAS ASSURED THIS HAD BEEN DONE MY LAST ENDLESS TELECON WITH YOUR COMPANY. ReadMore, Catch some of the best fishing anywhere. It was not clearly explained that we would be paying recurring annual fees on top of our monthly fees. !Such a scene is unimaginable.No hotel should be aloud to operate at this standard.

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