firestone appointment policy

As I was traveling thru Houston my battery light came on so I went to the nearest Firestone store #353236, They check the car they told me it was ok to continue on that I will make it to San Antonio and have car checked there. No more ignoring. If you have further questions concerning Speed Rating please contact Technical Services at 1-800-847-3272. Tire Replacement Questions | Firestone Customer Information Read full review of Firestone Complete Auto Care, Raciator Hose replacement on 2008 Kia Spectra, Firestone on Reems rd in surprise AZ ruined my rotors. In the meantime, try our FAQs or contact the Bridgestone Service Center by calling toll-free: 1(816) 492-2038. Never perform tire service procedures without proper training, tools, and equipment. The store has never called me back. https://www.bridgestoneamericas.com/en/newsroom/news. Firestone brand Run-Flat Tires are marked on the sidewalls, near the wheel, with the RFT logo. If in doubt, consult a qualied tire service professional. Attached are the oil change work order and the recommendations given by the store after performing the oil change. During this time, the oil was never changed. Firestone has no comment on the various performance claims made by Nitrogen suppliers. Warranty excludes all electronic components of part(s). When you're part of the Firestone Complete Auto Care Crew, it can! Don't ignore the warning signs of bad motor mounts! Here are some of the recommended services your car might be due for: An expert technician will remove and replace your motor oil, recycle your used oil and oil filter, inspect other essential filters, top-off windshield fluid, and perform a 19-point Courtesy Check. 7980 S Broadway I should not have to pay for something that was ruined by your techs. What services does the Costco Tire Center provide? Learn how to navigate unexpected car repair expenses and plan for them in the future. Customer service should always be top priority. Charges reduced to 1 hour labor. That's where we come in! March 28 2023 invoice number 208644 tires and life time alignment droped truck off for 1.00 appt 2.40 got call it was done went picked truck up went home I was putting center caps back on rims when I realized the valve stems had not been changed and further inspection the tire alignment had not been completed so I called I got money back for valve stems and labor but had to drive 45 min back the next day for alignment because a tire tech did not do his job to specs and turn it over to next technician so he could compleet his.In differerent sennerol some one gould get hurt. The one tool every driver needs. I have talked to other mechanics who said the machine they used to resurface the rotors either used the wrong grain brush or was not lubricated and said rotors should not be making that noise. We reserve the right to establish, remove and/or revise our cancellation policy or cancellation fees at any time in our discretion. No one called. But no more games. Can I exchange my tire order? Plus, our Triple Promise Guarantee means that your car will be Fixed Right, Priced Right, and Done Right On Time. If youd like a text message reminder, check the appropriate box and select your Mobile Phone Carrier. Our Customer Service team can help you modify scheduled work orders at (800) 242-0504 or support@firestonedirect.com. Update to this claim: Thanks for your honest assessment. I did get a late fee 1st time, because I did not know my due date. HOW ARE COSTCO.COM TIRE ORDERS DELIVERED AND INSTALLED? For more information on what cookies we use and how to manage these cookies please visit ourPrivacy Policy. They said it was normal. It still did not start. If youre not completely satisfied with your order, stop by the Costco Wholesale Tire Center when the tires arrive for a refund. The Firestone Tire Company was founded by Harvey Firestone in 1900, whose goal it was to offer the best quality and service for their tires to everyone. I got one voice from the Area Manager Nick. Marilyn Firestone, LPC, Counselor - Saint Louis, MO | Sharecare They are only offered through companyowned Firestone Complete Auto Care stores. Not only will you join a nationwide team of passionate auto technicians, service specialists, and retail professionals, but youll also help motorists keep their cars and tires in tip-top shape. The one tool every driver needs. If you have any questions, or need to make a modification or cancellation request for an appointment on the day of a scheduled installation, please contact our Customer Service Team at(800) 242-0504orsupport@firestonedirect.com. That means we do just about anything and everything. I took my vehicle in on Friday, April 14th to get a regular check up on my vehicle to make sure it's ok to drive out of town. #28738 We'll help you take care of what's under the hood, but also what keeps you on the road: your tires. Once you log in, you can search for a location to schedule your appointment (if you ordered new tires on Costco.com, you should select the same location where your tires will be delivered). The warranty covers unforeseen road hazards, flat repairs and free replacement of non-repairable tires within the first 25% of tread wear. Firestone Commercial Truck Tires. If you have further questions concerning repairing run-flats please contact Technical Services at 1-800-847-3272. You may cancel a scheduled Job at any time, subject to the following. Actual Factory Scheduled Maintenance recommendations may differ based on several factors including driving habits and conditions. But no more games. I have to link to some other account which pushes me out to some other website where I need to link my accounts and it's just a nightmare to even get my billing info when it should be 1 click, enter number, done. Make an appointment online today and save money with one of our budget-friendly oil change coupons, tire deals, or service offers. You can save time in the store by pre-booking your repair service appointment online today. head to a nearby Firestone Complete Auto Care in Honolulu Removing and replacing tires on wheels can be dangerous. I purchased a battery from Firestone (1430 Greenville Ave, Dallas tx 75206) on 2/19/22 with a 3 year warranty. Lots of Firestone locations have a guy or 2 they classify as a classic car specialist and I can usually get some pretty good alignment work done if I call ahead and schedule with the experienced dude. I was able to get service for a 2010 Nissan Sentra right rear drum brake wheel cylinder and possibly replace the left rear drum brake adjustor because the drum was not easily removable on a Sunday, 04/23/2023 at 29 Wyoming Valley Mall, #415, Wilkes Barre, PA. Available on iPhone and Android. 2) Contact Firestone Oil Change: Call Firestone Oil Change at (800) 752-0380 to speak to a real person, explain your needs and situation to see if there are any alternative options . If parts are required to restore vehicle to manufacturers alignment specifications, then those parts and the labor required to install them are not covered. Text STOP to cancel, text HELP for help. Sign up to receive offers and promotions in your inbox! Please call store to confirm availability. WHAT IS COSTCO'S TIRE REPLACEMENT LOCATION POLICY? Replaing both drums with the holes over the drum brake adjustors. Call 877-734-9512, or text BRIDGESTONE to 97211* to apply. Like the name says, were Firestone Complete Auto Care. You can count on our technicians. That button is added into notifications by default, but can be removed in the Email Settings section if needed.. To arrange an appointment, . Little Rock Arkansas to get a front wheel alignment after looking over my car Philip call me back and stated that I would need two new tires on the front so I went ahead and purchased the tires. Feb 8th: took truck to Firestone at 945. I dropped it off after waiting all day for it I get a call that is wasnt ready the oil had been changed but they didnt know how to get the oil filter off. Routine maintenance services are often done on a 30-60-90 interval, meaning you should perform essential preventative maintenance about every 30,000 miles. See exactly what your manufacturer recommends. RFT can be rendered unusable due to a puncture or other road hazard as well as from improper tire pressure maintenance. I am not satisfied with work and need a refund. Each Firestone Retailer solely and independently determines the price at which it advertises and sells Firestone products. Please allow the use of your location, or manually enter a search below. With 1,700 Firestone Complete Auto Care Firestone Complete Auto Care reviews & complaints Firestone Complete Auto Care Customer Support Lowest Rating 49 Resolved 435 Unresolved 10% of 484 complaints were resolved File a complaint Table of contents Verified Follow Share Complaints Contacts Resolved "Brake-rotor replacement - poor, unethical." I purchased a battery from Firestone (1430 Greenville Ave, Dallas tx 75206) on 2/19/22 with a 3 year warranty. Tires: Shop for Car, SUV & Truck Tires - Costco | Costco Tires If the automotive repair or service was performed improperly, then we will re-perform the service at no additional charge to you, during the established warranty period. Subject to in-store equipment availability and employee qualifications to align vehicle. - Jeff C., Facebook. If you'd like the refund processed by Costco.com, Contact Us and you'll receive thecredit back to your original method of paymentwithin three to four business days. Now, you can take our crew with you! I complained and they did not understand the issue. Store We install over 800,000 car batteries a year and perform more than 19,000 oil changes each and every day. Post-winter car care is important just dont forget about your transmission! For a qualified tire service professional, please contact your nearest authorized Firestone Retailer by visiting our. Every vehicle is unique, and various parts can wear out at irregular intervals depending on your driving habits. Clinic Appointments Schedule an appointment at The Little Clinic to receive any of our available vaccines or injections, renew a prescription, treat a minor injury and more. View our privacy policy. This is why we advise that, before purchasing, our customers make sure the tire(s) they select meet the following vehicle manufacturers' Original Equipment (OE) specifications. Bridgestone Americas. Repay me $789.54 for the damage they caused to my van. After learning that it cost too much to fix thr AC.. It's time to get creative. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Our Firestone Credit Cards offer promotional financing while earning you rewards. Lifetime balance is only warrantied so long as originally balanced tire remains on wheel. By continuing to browse our website, you agree to use these cookies. In any situation, the extent and location of a puncturing object or other road hazard are also critical factors. Firestone Library | Princeton University Library Take Control of Your Car Now, you can take our crew with you! Our expert technicians know your manufacturer's maintenance recommendations, so well share them on every invoice- and email them to you after your visit- to help keep your vehicle running newer, longer. Our 3,500 hardworking ASE Certfied technicians help to keep your car running newer, longer since 1926. Technicians reserve the right to refuse a Job Request. We handle over 19,000 oil changes every day. We bring Auto Service direct to you with our mobile service vans. Marilyn Firestone, LPC is a counselor in Saint Louis, MO. Cancellation Policy | Firestone Direct We've been one of the nation's leading tire provider for years. Whether you rely on This review was chosen algorithmically as the most valued customer feedback. The app does nothing except locate store which I can do in Google. We believe that when it comes to helping your engine run its best, there are two things you shouldn't forget about: car batteriesand oil changes. The complete terms of the "LIMITED NATIONWIDE SERVICE WARRANTY" are available at every companyowned Firestone Complete Auto Care stores. to engine repair, Click here to get notifications about new complaints of Firestone Complete Auto Care. Sticking to your vehicle's maintenance schedule matters. Not all tires have a speed rating requirement. Stay informed with this guide. You can save time in the store by pre-booking your maintenance service appointment online today. How can I schedule an appointment at my local Tire Center? (If you ordered new tires and need them installed, youll be asked to provide your Costco order number and select the date you placed the order). You may also contact Customer Retention tollfree at 8004404167. Learn More * You will receive recurring text messages from Bridgestone. When I inspected the repair at home, both drums could not be removed and the hole to adjust the tension of the brake shoes was not over the adjustor wheel. He said that would not be something he could give me. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Find your specific vehicle maintenance schedule with our online database above or by using the MyFirestone app. Thinking of skipping that vehicle inspection? The store, app, and website all use the same appointment backend. For an immediate refund, stop by the Costco Wholesale Tire Center when the tires arrive. We'll test the condition of your brake fluid. Now I'm possibly rubbing my new brake shoes against the drum, making acceleration more of a strain, and possibly lowering my gas mileage at the same time. But now they take a $40.00 late fee out of every pym'nt, even though it is sent by the date in time for my due date. This app is aweful. Can be compared to competitor's Buy 3, Get 1 offer. I think is very fair. I will not go back to that store as I cannot have them breaking my car further. Firestone Off-The-Road Tires. This warranty is valid at Firestone Complete Auto Care locations. I was sold this special offered by Resolv package and I have now found out cannot even be used in Texas. Want your work to make a difference? Auto Care & Tires. The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance and even get special offers and deals. And i say give me fifteen minutes to get there and they tell me they're not going to wait for me because they're walking out the door. From auto services like engine repair to maintenance checks like state inspections, your local Firestone Complete Auto Care offers much more than tireswe're a full service automotive shop. View your vehicle manufacturer's recommended maintenance schedule and get expert services from Firestone Complete Auto Care. Click Finalize Appointment. Youll receive a confirmation email immediately, and youll also get a reminder email the day before your appointment. Then they said come back tomorrow when the mechanic is there. Visit your local Firestone Complete Auto Care in Honolulu for high-quality auto repair, maintenance, tires, oil changes, and more. This is only a job for a qualied tire service professional. If you see damage or an unusual condition, have your tire inspected by a qualied tire service professional. #28738 We help take care of all your car's parts and pieces, Schedule An Appointment Find Maintenance Services Oil Batteries Scheduled Maintenance AC Service Tune-Up Electric & Hybrid Vehicles Transmission Drivetrain Radiator Wiper Blades Free Vehicle Inspections Service Warranty Options Schedule Maintenance Service Online And if you just need a quick tire repair or pressure check? At 3:26, they called me back to inform me that the vehicle was finished. car batteries, engine tune-ups, alignment, and much more. When I went to pick up the vehicle, I questioned the charge of $361.49 for labor. Questions related to inventory, in-stock products and special orders should be directed to your nearest authorized Firestone retailer. *** Contact Store Product may need to be special ordered. Firestone Commercial Truck Tires. This location replaced my tire finally after the 3rd visit to this location, but not before causing damage to the rim. Our skilled technicians so I got a jump start and made it to the nearest Firestone store # 749144 On 3/23 I took my 2010 Lexus RX350 to Firestone because it had issues with starting. Cost of additional brake system components, including rotors and drums and/or labor to restore Brake System to its safe proper operation is not included with the warranty on Brake Shoes, Disc Pads, Calipers and/or Wheel Cylinders and all other hardware. Firestone Oil Change Appointment Firestone Consumer Tires. For more information on what cookies we use and how to manage these cookies please visit our, FirestoneTire.com/support/tire-registration, https://www.bridgestoneamericas.com/en/brands-and-products/businesses, https://www.cfna.com/web/personalservices/bridgestonefirestone. I just want to go to my card and pay the bill. Your tire registration has been sent to Firestone. Consent not required to be considered for employment. Tire damage is not always visible from the outside and the tire must be removed from the wheel for a complete inspection. Dropped car off with specific instructions to replace front two tires. Consult your vehicle owners manual or contact the vehicle manufacturer before operating a vehicle that has a repaired tire. for your climate, budget, driving style, and vehicle type. Yet there is still a leak coming from my car. That means we'll never recommend a repair or service that isn't right for your needs. If in doubt, do not exceed the 50-mile (80 km) limitation. The Costco Tire Center offers several installation and maintenance services to get our members on the road, including rotation, balance, nitrogen inflation, nitrogen conversion, and flat repair. 1) Keep checking for availability: You should check Firestone Oil Change appointment booking system regularly for cancellations or newly available time slots. experienced technicians If the sidewall indicates a distance limitation, do not exceed that number. Save time by booking an appointment online, and save money with our When a client clicks the Change/Cancel Appointment button, they're brought to their appointment confirmation page, where they're given . to engine tune-ups well strive to provide unparalleled auto services. SORRY THERE WAS AN ERROR RESPONSE each attempt in past and currently. Shop our full line-up of Firestone, Bridgestone and Primewell tires or check out our special offers. Tires & Auto Service at 8148 Providence Rd in Charlotte, NC | Firestone Car broke down? Fresh, new oil helps keep your engine lubricated, clean, and at the right temperature. $939.98 for 2 Tires. Something about having to turn it in? When you're part of the Firestone Complete Auto Care Crew, it can! This discount cannot be used to reduce outstanding debt. We present the Manufacturers Suggested Retail Price. This site uses cookies to enhance your user experience. If two new tires are installed, they will also be installed on the rear of the vehicle. CO 80122-2708 Buying new tires for your car or truck can be one of the best ways to keep it newer, longer. Schedule an appointment or stop by your local Firestone Complete Auto Care today. Engine tune up/spark plug replacement/cabin air filter replacement, complete vehicle inspection, - 2013 town and country battery light problem, Rear drum brake shoes adjuster and brake drum placement. WHAT SERVICES DOES THE COSTCO TIRE CENTER PROVIDE? # Reflects promotional pricing. The end result is you get a notice to call the store. At Firestone Complete Auto Care, our goal is customer satisfaction. A functioning Tire Pressure Monitoring System (TPMS) must be used with your RFT. Because these tires ride so well even without ination pressure, the TPMS may be necessary to alert you of an ination pressure loss condition. . Plus, our Triple Promise Guarantee means that your car will be Fixed Right, Priced Right, and Done Right On Time. The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance, even get special offers and deals. Lets get started. So much for "complete" auto care. When you bring your car or truck to us, our professional technicians will inspect the operating systems on your vehicle including tires, brakes, fluid levels, wipers, and moreat no cost to you. Routine maintenance schedule services involve simple tune-ups like filter and fluid replacements, tire rotations, and general parts inspections that come at various mileage intervals. Ask for a brake inspection! Firestone Agricultural Tires. Again, I don't need an app to do that. Change Store, 7980 S Broadway For more information on what cookies we use and how to manage these cookies please visit our, Get Up To $70 Back By Mail On A Firestone Visa Prepaid Card, Experience Our Top-Performing Winter Tires, California Transparency in Supply Chains Act of 2010. but also your tires and wheels. Some punctures may be repaired under certain restrictions and prescribed procedures. Its important to register your tires for the unlikely event of a recall. This time extension does not affect the protections or remedies the buyer has under other laws. When it's time for a new battery or quick oil change, come see us. Sorry, there are no service offers available at this time. Easily schedule an appointment at one of our 1,700 locations - Open late and on weekends. They refused to put gas in it so I ended up having my son bring gas. Excludes our Buy 3, Get 1 Free offer when compared to a competitor's individual tire price. And that? All visitors are advised to consult with the Access Office at (609) 258-5737 for details prior to arrival. I questioned whether they even replaced the starter. You can save time in the store by pre-booking your maintenance service appointment online today. If you are looking for other types of Firestone tires, please visit, Full warranty books are available to download from the, This site uses cookies to enhance your user experience. When I picked up my truck and turned my A/C on I noticed a weird smell coming from the vents and turned my A/C off. Other services, such as oil changes and tire rotations, should be performed much sooner and more frequently. Researchers and scholars not affiliated with the University are welcome to use many Firestone collections under certain conditions, although non-affiliated researchers may be subject to a fee for access or borrowing privileges. Check back soon! Firestone Complete Auto Care - Complaints Board i took my car back i had one of the representatives in front desk named Deansigned a paper where he said that they were ordering what they had cut off and they First if all, I went to make an appointment and they told me they were completely booked for Saturday. Enter your contact information. No money for repairs? Scheduling an appointment at your local Tire Center is easy! Select your vehicle type and the services youd like. You hereby agree to hold us harmless from any liability that may result from the cancellation of a Job or refusal of a Tech to complete a Job. Swing by your local Firestone Complete Auto Care in Honolulu for a free car battery test. You can find the exact tires for your vehicle as set by the tire manufacturers righthere. There may be instances where, after a Technician has arrived at your location, the Technician finds that he/she is not able to successfully complete the Job. The retailer must be an authorized reseller of the product and selling it through their own, non-auction channel. Costco only installs authorized tire fitments, for safety reasons. Littleton, Flat tire, flashing dashboard light, or strange engine noise, we can handle it. Plus, youll enjoy various industry-leading perks, including competitive pay, performance-based incentives, paid training, and healthcare benefits. 2022 Bridgestone Americas Tire Operations, LLC, This site uses cookies to enhance your user experience. Whether you prefer high mileage, conventional, synthetic, or synthetic blend oil, your car needs fresh oil at the factory recommended interval, which is typically 3,000 miles. The one tool every driver needs. *, We value your time, if your vehicle is not ready at the time we promised, we will offer a 10% discount on your next purchase (discount cannot exceed $25.00).**. Investing in the best car or truck tires Plus, youll enjoy various industry-leading perks, including competitive pay, performance-based incentives, paid training, and healthcare benefits. #28738 Firestone is a reputable tire brand that has been in business for more than 120 years. An equal or greater OE Load Index. The developer provided this information and may update it over time. come to Firestone Complete Auto Care in Honolulu today! If you modify a requested Job within 24 hours of a scheduled start time for a Job, you may be charged a fee of $20. Schedule a Mobile Mechanic Appointment | Firestone Direct Find a store near you. Explore The Little Clinic Nutrition Appointments Our Registered Dietitians believe in food as medicine. The speed rating system is intended to permit comparison of the speed capabilities of different tires. You will be notified by phone or emailwhen your tires arrive at the warehouse and you will have 14 daysfor installation. Download the free app today. A refund or the cost of a new rotor and half the labor cost. If you return or cancel your tire order and you need a different set of tires, youre welcome to place another order on Costco.com. Whether you drive a hatchback or a heavy duty truck, visit a Firestone Complete Auto Care location near you today! Click below to find job opportunities at your nearest Firestone Complete Auto Care. 7980 S Broadway Tire Replacement Questions | Firestone Customer Information FAQS We have answers to the questions that are important to you. What services does the Costco Tire Center provide? Conventional tires do not have run-at capability and the handling characteristics of the vehicle with these tires may be different. Please do not use special characters. Aside from time and normal wear and tear, a car accident can cause the wheels to become misaligned. Modifications may include but not limited to; adding or removing a service feature, adding or removing maintenance items, scheduled service date/time, and scheduled service address location. NOTICE: A buyer of this product in California has the right to have this product serviced or repaired during the warranty period.

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